"I gave a 5 because the client I gave…"

I gave a 5 because the client I gave the experience too said he had a amazing time in the restaurant and theatre.

"Excellent show."

Excellent show.
Very happy with the event from the booking to seeing the show.
Many thanks

"PGA Pro-Am Review 2024"

The ICE organisation before the PGA event was fine and timely, as ever.

However;

1) The PGA wifi was overwhelmed on the day, to the extent that the virtual ticket-checking system was compromised. We had to queue for ten minutes at customer services so that we could be cleared - PGA staff did the best they could in good humour but their wifi access was also affected so it wasn't an efficient process at all.

2) When we got to the Champions Club tent it became clear that the 2024 offering had been downgraded (from last year) from a table-service offering to a self-service style buffet with a much restricted range of hot food on offer. That was a surprise.

3) The breakfast pastries were all pretty stale and meagre this year - no excuse for that.

4) As a result of the above the ICE offering didn't have such a premium feel this year and it was far worse value for money than last year.

"Michael Jackson the Musical and Riverside restaurant experience"

Michael Jackson the musical was amazing, great seats too
River restaurant equally as good
The whole package experience was worth every penny
Thank you to Finley Verrall at Imperial, highly recommended

"Well organised"

Well organised, slick event management team. I thoroughly recommend. I've booked 3 events and attended 1. It's been a great success. Thank you the Imperial team, especially Chelsea and Chloe.

"Usual Imperial Standards and Quality"

Usual Imperial Standards and Quality

Only disappointment was the very late notification of the final event summary, which left very little time to organise transport.

"Excellent amenities and food and…"

Excellent amenities and food and beverages were superb

"Overall an enjoyable event"

Overall, the event was very good however the timescales between having dinner and being at the theatre felt unnecessarily tight due to the disappointing service during dinner with the staff needing to be continually chased up. Despite it being a set menu, the side orders and vegetables arrived well after the main courses had actually been eaten.

"Great time"

Great time. Excellent event. Would have preferred grand stand seating.

Also options to upgrade flights early on.

Thanks

Jason

"very well organised"

very well organised