Imperial Corporate Events

Event Management and Logistics
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509 reviews
Overall Rating
Customer Reviews about

Imperial Corporate Events

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Consumer

5.00/5.00

"I had a great experience at the Chelsea…"

I had a great experience at the Chelsea game, that was organised by Imperial Corporate Events. Everything was very organised and the day went smoothly, allowing me to fully enjoy the game. It was a memorable day, and I appreciate the level of care put into the event.

21/09/2024

Conor

5.00/5.00

"Fantastic experience from start to…"

Fantastic experience from start to finish with you guys

20/09/2024

Graham Howard R

2.00/5.00

"OK but not special"

Thanks for your reply

Service was not unfriendly just not warm and with a smile.
It felt like everyone doing their job OK but going through the motions, that was it really.

The three fish starters was not reflected in the main coarse so not sure this is really a good answer in my opinion, probably Gordon Ramseys as well if he was asked?

Like I said just OK for me nothing terrible but expected more hence lower than average score

18/09/2024

HAYLEY Martin

5.00/5.00

"5 Star service "

Awesome experience! The tickets in the box at the O2 were fantastic – great view, excellent service, and everything was perfectly organised. The entire evening was seamless and memorable. Huge thanks to the Imperial Events team for making it such a special night. I’ll definitely be booking through them again soon!

17/09/2024

Karen

1.00/5.00

"Well where do I start but before I do"

Well where do I start but before I do, please if you are thinking of using this company please ENSURE all they promise you verbally is agreed in writing before you pay over any money.
We are due to see the MJ Story today and we were verbally guaranteed via our Account Manager Riley and his Manager (over the phone) that we would be seated in the first 12 front rows of the theatre for this show, this was the only reason we booked the event. Low and behold when the tickets were issued we are way back in the stalls, row R and P ( we are a party of 8 and we didn't even get seats next to each other!)
I have had conversations with several members of the operations team but all I get is that it was not confirmed in writing, hence there is nothing they can do!!!!!
What happened to Customer Service, would I be so insistent if we had not been promised better seats, what a disappointment! Their advice is to raise it with a Director after the show (very helpful).
This is our third booking with this company, every time we have been very disappointed in the seats and event details, never again! Hope this helps?
I bet no one calls to try and rectify the situation before the show!

P.S
Well I was right, no one was bothered enough to try and resolve the situation!
The meal at the Savoy (Gordon Ramsey) was excellent a real experience and the show was fantastic (neither of which Imperial Events can take credit for) our seats on the other hand were not as promised or expected, 2 of us had to move in the interval so we could see the show, due to very large people in the rows in front.
Over all a great experience but do yourself a favour and book it yourself, you’ll get the seats you want and save a fortune.
The only call we got back was to ask us to take this review down!

16/09/2024

tk

5.00/5.00

"it was a great break"

it was a great break, very nice restaurants and great hotel. the hotel seems to have forgotten to return my 500 euro deposit they took on check in.

16/09/2024

Janice

5.00/5.00

"Perfect!!"

Food amazing, Hotel accommodation exceptional, Event staff couldn't do enough for us
Thank you for a flawless and memorable event.
Really enjoyable

16/09/2024

Simon McCauley

5.00/5.00

"First class experience "

Really enjoyed my first live Grand Prix experience and to see Ferrari win in Italy was a special moment to cap the week off

12/09/2024

Richard

4.00/5.00

"Well organised without overkill The…"

Well organised without overkill The four were well organised and helpful if needed the location speaks for itself all good

12/09/2024

Den

5.00/5.00

"A big thank you to Sally James for…"

A big thank you to Sally James for telling us all about the fine dinning experience they offered in Monaco. The Hotel de Paris was outstanding as were the 2 restuarants we visited for our evening meals. Met some amazing people and the Imperial girls Caitlin & Jessica were fantastic keeping everyone informed of the daily plans. Definitely lots of memories made.

11/09/2024
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