HairClub

Salons, Spas and Studios
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903 reviews
Overall Rating
Customer Reviews about

HairClub

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Joshua Hayden

4.00/5.00

"They simply make your hairs look awesome!"

I recently got hair treatment from the Hair Club. The staff here is very nice and cares about the comfort of any customer. Loved their services and will visit again!

14/08/2017

Dina Cruz

1.00/5.00

"Hair club"

Started service on June. Used all sprays pills laser comb n minoxiril plus protein treatments. My hair never stopped falling off. Someone should've told me a dermatologist could do a biopsy of my skull n determine reason for hair loss. Cheaper cuz it's covered by insurance. With the 3000. I wasted I could've gone on a much needed vacation.

12/08/2017

eric dawson

1.00/5.00

"very bad customer service,"

very bad customer service,very rude

06/07/2017

AT

1.00/5.00

"This is my second review for Hair Club …becaue they do not follow up!"

This is my second review for Hair Club: the highlights below:
1) I was contacted for an initial review-it was not good so I first called the company-bad news best delivered real time & good news electronically
2) I could not reach anyone and nobody returned my call.
3) So I posted the review; I did receive a response: "sorry you were not satisfied, I will call you to discuss".
4) Holly Best called and left message when I was on vacation and wanted to "resolve concerns". I returned the call & left voice messages.
5) Waited several weeks and called back - voicemail was full!
6) Never heard back and I stopped trying.
It is expensive and service is INCONSISTENT - that is my biggest issue - some good some bad, but overall they never followed up with me to discuss a resolution. I am not a fan. I always do referrals but not for HC.

05/07/2017

Bloomington Bob P

2.00/5.00

"I had two really bad experiences with …Bad time"

I had two really bad experiences with the hair club in Phoenix I was put with a girl who was fairly new and I had to go back and let someone else fix my hair and my last time there she did the same thing and I ended up at the Bloomington Il. Store to be fixed it cost me my time and money. I am not happy.

03/05/2017

Anisleidy

1.00/5.00

"La atención bien mala"

La atención bien mala, la explicación muy limitada, los precios por las nubes, la espera para la consulta de más de una hora, y no me dieron lo prometido un kit de prueba, ni siquiera te prueban nada en fin toda una basura uno de los tantos engaños para tomarte el dinero, totalmente no recomendado

28/04/2017

Pickering, Ontario

2.00/5.00

"I went into the nine month treatment …"

I went into the nine month treatment program. It ended in January of this year the end result was not satisfactory.

I discussed it with the person in charge of the Pickering, ontario location where I was getting the treatment.

He claimed that he would call me to come in so that we could discuss other options as per the contract agreement.
Todate I am still waiting for a call to set up the appointment.

Honestly I have spoken to other people and found out that once you have paid for the plan and it is finish, noone seem to care if you happy with the result or is willing to give you a secon option as per contract.

It was a waste of money and time for me.

Very unsastify coustomer

25/04/2017

LW Dallas

3.00/5.00

"Experience_Results of Procedure"

My actual experience of having the procedure was great. The staff and Dr were great. I didn't use the extended program because of timing issues until later. When I used the pills, sprays, etc my hair thinned out in the transplant area so far never to return. I would say in the transplant area it is about 1/3 full as I wanted. It kind of looks like I am going bald in those areas. I have received text offers to have greater coverage in same area for a special price. Not sure what I want to do yet.

11/04/2017

Robert R

3.00/5.00

"Treatment Issues"

When I was getting treatment in NC, it was very good but once I moved to the DC Area, I stop receiving calls for treatments, so for some reason the treatments stopped.

30/03/2017

Elmwood Park Alejandrina S

1.00/5.00

"Completely unsatisfied"

I am absolutely unsatisfied with this treatment. I understand that results vary from person to person but I didn't have a single result. I mentioned numerous times that it wasn't working and that I saw no change or hair growing. I was never offered a solution and all they would say is "be pacient". My treatment ended and still no results. And they told me that if I wanted more treatment or help that I'd need to pay. This treatment was very expensive and I truly believe I paid for something that didn't work.

24/03/2017
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