"Great Service!!"

The staff treats you wonderfully!! They are respectful in keeping your confidence and hold you in high regards. Keep up the great work!!

"Inconsistent, Excessive shedding."

I have been a client for over 25 years. I tolerate it, but should look elsewhere. The story's and excuses are inconsistent, the fixes always require more money. The latest problem has been excessive shedding. When I explain the problem, they always look at me with amazement (as if they've never heard of such a problem).

"It is worth to me...."

Well...Once I came to the club ...I was expecting a minimum of 70% of sastifaction...I am receiving about 98% of sastifaction which is pure good to me.

"UNSATISFIED CUSTOMER"

I haven't been satisfied with the product or your serviced to me. The appointments are always timed (rushed) and your not given a choice as to who you want to service you, at any other hair salon you do.

"I lvie this place"

I am a long time customer and really appreciate the quality of your product. I also appreciate my stylist-Kate. She is great.

"Hair Club gave me the confidence to pursue my dreams and gave me the confidence to put myself out there."

Before I was a member of the Hair Club, I was lacking self confidence, I was afraid to approach people that I didn't know and was honestly scared to put myself "out there" so to speak. I was single, I had just started an Image Management firm, and I made the decision to improve my image so that I could help others improve their's as well as gaining the confidence for myself.

I started losing my hair in my late teens, and being in my early twenties going bald, I fell into a hard criticism of myself and I really just didn't like the way I looked. Perception is everything, and it always has been.

Lacking the confidence in yourself is such a hinderance to your professional and personal life...and keep in mind you're using their services to make yourself a better you. Now that I have hair, I've started dating, I'm not self conscious, and my business has taken off!

The Hair Club for Men and Women has changed my life, and I am deeply grateful for the staff whom nurtured my spirit, who showed me the difference in how it feels to regain the childish enthusiasm that so many of us lose as adults, and the technology is amazing! I can still be active, and I now have the confidence to do anything. I'm networking like crazy.

For my clients who are losing their hair and are self-conscious, I recommend the Hair Club...which is saying a lot. There is not a product or service that I will refer my clients to that I haven't tried myself. The Hair Club for Men and Women is the best for people that are struggling with hair loss!

"beautiful!!"

Now that I found hair Club; I fill beautiful

"Pictures"

You need some life and color in offices/hair rooms. Utah has some beautiful scenic shots you can find.

"AWESOME, friendly, genuinely caring People, disappointing company financial practices"

I absolutely ADORE the genuine folks at my Hair Club, from office management to the many individual stylists who work with me. Every single one of them has made me feel at ease, is genuinely friendly and I am beyond impressed with their knowledge & skill. I am however equally disappointed with how the financial aspects of using Hair Club are handled. I am a very well educated, reasonably intelligent person and feel I was kinda hoodwinked regarding exactly what the deal was financially. Though I asked, repeatedly, for an explanation of EXACT future cost, I was never given a straight answer. I signed on anyway, so wanting to feel better about myself, so wanting a beautiful head of hair like I used to have pre chemotherapy. I think they count in that need and take advantage of it.
I received a succession of scary financial & other surprises after being involved in the program. For example, you are not allowed to keep the hair systems you pay dearly for. Right now I'm paying $400 a month, EVERY month, for the privilege of seeing a stylist every 6-8 weeks and in March that's going up to over $500. That is going to approach $7,000 per year! To me, a retiree in a fixed income, that's a lot. My initial loan from was $4,200 and because I couldn't pay that off in 6 months, interest on The Entire Amount was charged at the end of the six months! I thought I was going to have a heart attack when I got that bill. I blame myself for that. Apparently I misunderstood the explanation on the contract. I asked, over & over, for an explanation of Exactly what participation would cost me, day one, and did not receive a satisfactory answer but was assured they would work with me and that everything would be fine. Mea culpa regarding the initial $4200 loan. I figured I could handle that paying $200/month which is considerably more than the minimum payment and I could be debt free in just under 2 years. It was finally revealed to me, after asking many, many times, that I would be expected to come up with an additional $300+ per month to continue the service I received. Had this been explained, at the outset, I may not have signed on. Another example of misleading practices is the availability of a (cheaper?) synthetic hair option. That option was kind of accidentally mentioned after receiving my 2nd or 3rd system and I was hugeky disappointed because had I known of its availability I would have selected it straightaway, as my first system. When I mildly complained about that, I was told that, well, Hair Club's focus is on human hair. So what? Clients should be informed of every available option, don't you think? Especially for the amount of money we're paying. So, my review is mixed. I absolutely ADORE the folks, ALL of them, they sincerely work to make me look my best and that is important.. But I believe corporate purposely forces staff to be misleading regarding cost of participation, at worst. That's my honest impression and I hope to God this doesn't endanger anyone's job or my future treatment. I would suggest, however, that anyone considering Hair Club get a straight answer about what it will cost them Before they sign anything. I blame myself, in great part, but ONLY about the initial loan. I will continue my participation for as long as I can reasonably afford to. I would like to point out, in conclusion, that what I pay may very well be a reasonable, even inexpensive, amount for the services I receive. I have no idea. I am ignorant of industry standards or if there even is an 'industry '. Hair Club is the only game in town I've been able to find and because I strongly feel I need what they offer, my continued participation is assured. I just wish information had been provided in a more upfront, honest way. I did ask.

"The Hair Club is a wonderful alternative for thosse of us that have lost our hair."

I am not sure that when they dye my own hair that they are using permanent dye. Mine seams to wash out quickly.
Some of the hair dressers have not cut my hair piece very well., it has been uneven and then you are stuck until your next hair arrives.


By the end of my 4 months my hair piece is like straw even though I use all your products.