"Sales person was helpful and…"

Sales person was helpful and informative- we asked him lots of questions around price, colour, legs, cushions etc - we ordered our sofas and I am looking forward to seeing them in a few weeks - we even went back to the sales assistant a couple of times after ordering to double / treble check our sizing - really good service all around

"Prompt and Efficient"

Emailed the company requesting a brochure to choose the style, colour that for the sofa etc. Within a day or so brochure arrived. Am happy with the prompt service received. Am now in the process in ordering from the company,

"Look into the cleaning kits for…"

Look into the cleaning kits for restoring your chesterfield sofa.

"Brilliant Company"

Beautiful sofas and a great company to buy from. They kept us informed the whole way through the sale and the sofas arrived on time in perfect condition. They are beautifully made and extremely comfortable

"Quick and informative response"

Swift response to my inquiry and sent 5 free swatches and catalogue of the various sofas they offer including details of sale. Prices are very reasonable having reviewed a number of chesterfield manufacturers of late. Many thanks

"The team were helpful and responsive to…"

The team were helpful and responsive to e mail, live chat and phone call. It's been easy then to make our decision on what to order

"Found what j have been looking for…"

Found what j have been looking for after a long wait.now to choose which today and the right colour.very excited.

"Fantastic service"

I recently bought a chesterfield sofa & foot stool , Nathan in sale department is whom I dealt with, Nathan kept me informed throughout the delivery process allowing me to relax and book time off work .
I can not thank Nathan enough as he went over and above my expectations, fantastic service
Much appreciated Nathan keep the good work up Susanna

"Very good"

Very good. Thank you

"Genuine Leather??????"

We bought two Leather Hudson Tub Chairs a year ago. They were sold as aniline leather, and yet the arms have worn to an orange plastic-like surface. We contacted the company at the 9month point and were told that although the chairs had a 12month guarantee period we would have to have a leather inspection - apparently industry standard practice - and they suggested that it was a cleaning product we had used on them. Under 12months old no leather product should need a cleaning product or conditioning - Nor should leather wear away to an orange plastic substance if it is genuine, so I can only assume this was not aniline leather as advertised. No other solution offered and despite them offering the details of a leather inspection company 'that they use' the cost of an independent one was more than the value of one of the chairs. I will not be buying from this company again - or it's sister companies. Despite the response from the company, the problem is that there is a very thin surface layer that has completely peeled off, revealing a horrible orange surface. This should not happen with aniline leather, which the company insists it is. The cost they quote for inspection is from a company that they recommend.