HSHTC

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HSHTC

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Michael Reilly

2.00/5.00

"My experience from , August 2021 - February 2023 ."

Like many of you I was very self conscious about my impending hair loss. My hair had significantly deteriorated in my early 20s therefore I toke the leap to get a hair transplant.

Initially Kevin was very helpful in guiding me through the procedure and everything that It would entail.

After deliberation and sending over pictures of my hair. Kevin assured me that I would have full coverage and that I was in “safe hands”. I wanted to make explicitly clear that I would get full coverage as £4000 pound as a carer on minimum wage was a vast sum of money.

I decided to move forward with the procedure and on my invoice contract it states I would receive 2000 grafts on my crown area and 1500 grafts on my hairline.

It took several months to get my first procedure booked in which I was fine about. The date did alter and change several times. It was a week before my hair transplant and after chasing Kevin several times with no reply on confirmation of time or location I thought I had been scammed.

August 2021 I arrived for my first procedure. Dr klara was very polite and courteous he guided me through what the procedure would entail. I entered expecting 2000 grafts on my crown as this was what was discussed and the area I was most self conscious about.
However Dr klara stated against this and I would get grafts on my hairline although I was dissatisfied I was just desperate to get any work done so I agreed.

The procedure toke approximately 5-6 hours. Dr klara oversaw the procedure and was involved when slitting the graft areas onto my head. Dr klara’s technicians removed the grafts and two young students placed the grafts into my head.( not that I had a problem with this but it will be relevant later on in the review)

The procedure was completed , Dr klara gave my a helpful after care pack was informative and helpful on what after care would involve.

I was told that I would have my next procedure around Christmas time as for to allow my doner area to recover. This Christmas date was consistently pushed back for months ranging of excuses and after chasing Kevin a multitude of times on a confirmation date a range of excuses were thrown my way even the stormy weather we had was used as a reason my procedure was pushed back.

I carried on chasing Kevin as I wanted my recovery time to be limited so my new grafts would all grow in around the same time.

I finally got my second procedure booked in for April 2022 Almost a year after my first procedure after being told
It would be around 4/5 months after my august date.

I had noticed growth on my hairline and the grafts were starting to grow which I was pleased about.

Once again I was expecting 2000 grafts on my crown area .Dr klara said I was having 1000 done and I showed him the contract invoice that stated 2000 grafts on crown. I became annoyed at this as I felt like I was being short changed but I put my disappointment to the side and wanted to crack on to get results.

During the allocation grafts I was told I had to pick an area to target as I would not get full coverage. The Grafts were concentrated on the left side of my head stemming from the crown. The technician placing the Grafts asked about who had previously done my hair line I stated it was two young girls. She remarked oh yes the young girls and began correcting areas on my hairline highlighting that it has not been done to a high standard.

Fast forward to February 2023 my hairline has grown in but you can see absent areas on my hairline where the sun would expose the empty areas. My grafts on the left side of my head have not grown in much at all not to a noticeable standard despite my hairline being noticeable after 10 months recovery.

I did not receive any follow up procedures for either of my transplants despite 3,6,9 month follow ups being outlined on the contract. I paid for 3500 grafts which 2000 I have received. And none on my crown which was the driving force for me to get a hair transplant in the first place.

I posted a review very similar to this on October 2022. Kevin and dr klara began to ring and message me after I had posted the review I was offered two prp sessions if I toke the review down. (Not the best of signs for a company)

I stated I did not want this as this was not the procedure I paid for , I paid for 3500 grafts of which 2000 I have received with no follow up care which is all outlined on the contract i signed.

This review is not a hit piece and I hope it will guide people in similar position i was in. If you would like pictures of my results please reach out.

08/02/2023

Mark Harding

5.00/5.00

"Thank you!!"

Thank you!!

I am currently 5 months post operation and the hair transplant and donor area is looking great and healed nicely. I would just like to thank Dr Kalra and all staff for their support and kindness through every step of the way. Looking forward to the results! And to the second procedure next year! Thank you very much.

24/01/2023

Mark Harding

5.00/5.00

"Thank you!!"

Thank you!!

I am currently 5 months post operation and the hair transplant and donor area is looking great and healed nicely. I would just like to thank Dr Kalra and all staff for their supportive, friendly and kindness through every step of the way. Looking forward to the results! And to the second procedure next year! Thank you very much

24/01/2023

Barry Phillips

5.00/5.00

"Really great service from start to…"

Really great service from start to finish. Kev has a really good, hands on approach and all the staff put you at ease. I would definitely recommend using them if you are considering this treatment.

14/12/2022

Don Graham

5.00/5.00

"GREAT JOB AT HARLEY!!"

I had a fantastic experience at Harley Street! The staff was attentive during the booking process and explained everything in detail. They paid for my travel down from the Scottish highlands!

Dr. Q and his staff were amazing. I had 2 prp (platelet plasma) treatments with doc Q afterwards. Each time, he was thorough, kind and very attentive.

Now, almost 1 year later, my hair line is full across my temples and the top. I am very happy with my result.

I only regret that I am now living in the US, so I can't go and see doc Q and thank him and allow him to do a free touch up which he mentioned. Nevertheless, I am extremely happy!

Donald A Graham
Golspie, Scotland
Sun Valley, Idaho USA

22/11/2022

Calum Young

5.00/5.00

"2nd hair transplant"

Just had my second hair transplant and the overall feel this time was a much better experience. Care was taken and didn’t feel rushed. Dr k was caring and spent a lot of time answering questions and really knew what he was doing, explained the whole process. Kevin was also very good with setting everything up and always got back to me promptly. I look forward to see my results.

11/11/2022

Emma Walker

5.00/5.00

"First PRP session"

Went back to the Edinburgh clinic for my first PRP session. Completely smooth process and was over in no time. Once again can’t thank Dr Kalra enough. He’s always so pleased to see you and is so helpful with any questions. I felt nothing but comfortable the whole time. Looking forward to getting more PRP sessions booked

09/11/2022

Jonathan

5.00/5.00

"A job well done!"

I went upstairs at 10am and was down before 4pm!
Everybody I encountered along the way was incredibly friendly and keen to put me at ease.
In the run-up Kevin was very helpful and patient in answering my questions (I took a couple of months to think about the decision) - there were some scheduling issues but Kevin always made himself available to talk, which was reassuring.
On the day, Dr. Kalra took the time to talk through the procedure and discuss the hairline-shape I was after. It really put me at ease and I felt ready for the day.
The procedure isn’t for the faint hearted but Dr. Kalra’s team would always check in to make sure I was comfortable. The anaesthetic lasted the best part of the day and the worst part is over pretty quickly.
The team have performed the procedure a lot and you could tell. It was performed with confidence, which made me feel safe.
The instructions/equipment I was given for aftercare were straightforward and my healing process went well.
I’m now 2 months in and can already start to see some of the new hairs growing through.

07/11/2022

James p

5.00/5.00

"Amazing experience and went very…"

Amazing experience and went very smoothly the whole team are amazing

13/10/2022

Gemma Brooks

5.00/5.00

"After years of suffering with hair loss…"

After years of suffering with hair loss I decided to do some research into having a hair transplant, I searched the internet high and low to find the right Dr and that’s when I came across these guys and wow am so glad that they are the company I chose. From Kevin who takes good care of you before and after the transplant to Dr Kalra who did my transplant and his whole team that he has trained to be as incredible as him! They are all outstanding at their jobs. I’ve felt well informed from the beginning, no question is too big or small for Kevin to answer. I am looking forward to the end result but for now I still have lots of healing to do including 3 PRP treatments and my 2nd stage transplant, I know I am in the very best of hands and can’t thank you enough for your professionalism, you should all be so proud of what you do and how you change peoples lives for the better. Thank you.

04/10/2022
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