"Quotes for Blinds"

Richard was very professional, offering options that I hadn't thought of, and great guidance with colour choices. Was very happy with the whole process.

"Prompt and reliable"

Prompt and reliable. Great service. Excellent installers

"Interior Shutters"

Initial consult and measurement was informative. The representative was helpful without being pushy. The attention to detail regarding window meansurements by the installer meant the internal plantation shutters finally installed look great. Two months later and the shutters still look fabulous.

"Not recommend."

Two weeks to come and measure - 4 weeks to install , when it arrived it had been measured wrong. Remake was then sent to wrong State.!!
Would not recommend.

"I am trying to get my curtains fixed"

I am trying to get my curtains fixed - one came without a drawstring - and you haven't fixed it - 3 months on! I have called 4 times!!!!!!!

Also, there are many creases in the curtains.....NOT HAPPY>0408 385 608 if you want to discuss, I have tried many times to get some answers!

Thanks...

"MY SALESPERSON PENNY WENT ABOVE AND…"

MY SALESPERSON PENNY WENT ABOVE AND BEYOND TO GET ME THE RIGHT COLOR AND PATTERN.

"Victory Staff Really Care."

Both the Sales Person and the Installer were Fantastic, prepared to listen, offer advice and most importantly really cared.
Would recommend Victory to every one and already have.
Thank You

"Not the best"

The style advice given by the consultant wasn’t bad. She recommended s-fold sheer curtains with blockout blinds behind them. She recommended that we have the blinds recessed into the window frame because that would look nicer. It’s true that it looks nicer that way but she failed to mention that the gaps on either side of the blinds would allow someone from outside to see inside our house. It’s especially frustrating because one of the rooms is my en-suite so out privacy is compromised which is very unpleasant. I don’t feel comfortable sitting on the toilet at night with the lights on. Also some of the blinds were a bit crooked when rolled up. I had to call up a couple of times to get someone to come out and fix them which they did (in no hurry) but one of the blinds is still crooked. I contacted them about it ages ago and still haven’t heard back. It’s frustrating having to chase things up like that. You would think it’s basic customer service to rectify errors that they made during installation.

They also failed to mention that some shutters we ordered were going to take an extra few weeks after curtain installation. Nobody even said anything until I asked where the shutters were, at which point they said they’ll be a few more weeks. How do you forget to mention that part of the order isn’t even in the country? I think something like a smaller family run business would provide a better level of service.

"All team members have been courteous"

All team members have been courteous, mindful of wearing shoes indoors and respectful. Highly recommend to all.

"The length of the blinds installed are…"

The length of the blinds installed are annoying, they are much longer than needed and I appear to have paid for more materials than I needed. When pulling down the blinds they overhang which is not very appealing. Im sure that this will not be responded to as you have my money. Certainly would not recommend Victory to anyone else.
Mel