"Top quailty"

I have had nothing but a great experience with Love the pain...Their product is nothing but top quality and the customer service has been awesome. I have even received calls from their staff about one of my orders to provide an update.

"I am the first time buyer"

I am the first time buyer. I met some payment transaction problems. Then I wrote to their IG messenger and the respond was fast and Patrick is generously courteous and helpful. Guided me all the way to complete the purachse. He is very helpful and efficient. Can't wait to see the kit soon.

"They love to take your money, but All front no trousers............"

Ordered a triathlon suit 31st Dec 2019. Almost into December 2020, and still no sign of a suit. Sent email, after email, after email. Messaged on Instagram. When I eventually got a reply (very hit and miss). They came up with every excuse under the sun. Blamed covid, ltalian fabric makers, Even blamed me for not sending the logos through (which I did 3 times and got confirmation of receipt from them). Don't be fooled by their marketing and PR. Its just a shame really because the concept of the company is good. But oh my god, never had such bad customer experience. Ended up getting my money back, from my credit card company, after logging a complaint. Deal with at your peril......you've been warned!!! (Oh and don't bother leaving negative feedback of social media's, they just remove it.) Not a way to run a successful business.

Pete, Staffordshire, UK.

"You won't receive your product!!"

We placed 2 orders with Love The Pain -cycling wear in August and September 2020. NOTHING HAS ARRIVED and it's Nov 13th, 2020. This company is giving us the run around... Do not order from this company. You will never receive your product(s)! We are disputing our credit cards because there is no response when requesting a refund for our orders that are still unfulfilled MONTHS later. 0 stars.

"Save you a terrible experience. Don’t buy from LTP"

The worst experience ever. Never again!
That Ben Hass “guy” a rude MF!

"Good experience"

Good experience. After reading the reviews I confess I got really uneasy about my buy but it was nice. I bought a pair of Bib shorts end of August and I got it early October, since I am on the other side of the ocean, I believe it was quite reasonable time to get my things.
The gear is good sizing and everything as expected, good fit, good chamois, great printing.
Not bad experience at all.

"I wish I read these posts before I…"

I wish I read these posts before I ordered a "handmade" jersey 3 weeks ago.
At the time of purchase, they give no indication that there will be any delays.
Their customer support will tell you it will be shipped "early next week", and given the other reviews I've seen dated 2017--long before Covid-- I will be lucky if I get anything

"Love the pain are a fraudulent and…"

Love the pain are a fraudulent and criminally incompetent company. I have been waiting 13 months for my order of $710-00. Any positive reviews below are from employees of the company - also frauds. Please caution your friends and triathlon / cycling clubs never ever to order from this co.

"Company Name should be "Love The Money Not The Service""

I placed the order almost 11 months ago. Multiple attempts to fulfill my order were futile. They lied over e-mail promising to ship the jersey the following week but nothing ever happens. This is a joke of a company and example of how not to do business. To recover money paid I had to initiate a claim with the credit card company. Don't be fooled by the positive reviews by "INVITED" users.

"This is truly painful"

Like everyone else I've been waiting for over three months, to get jersey. I wish I would have read the reviews before spending the money. Interestingly, if you look at the ONLY three positive reviews, they were written days apart from another. What are the odds ? I do believe its illegal to write false reviews about your own company.