"DO NOT RECOMMEND ANYONE TO USE THIS…"

DO NOT RECOMMEND ANYONE TO USE THIS COMPANY. Agreed final price on day of survey with the additional costs and also received a phone call to pay remainder of deposit later in the day. I then received a phone call the next day expecting a booking date however they were asking for a further £3k because they quoted wrong even after the surveyor checked with the sales team before I signed. Absolutely appalling business and disgusting service.

"Karl Eastwood"

just had my windows fitted and was very pleased the fitters kyle and Andrew from Bradford were top notch fitters could not have asked for any better very polite made sure you were at ease in what they doing when asking questions obviously you want it right they kept everything clean and tidy done in less then a day impossible to find any fault would definitely do business with you again providing you send the same fitters

"Amazing company"

Very clean and tidy. Very polite and were just so lovely. Windows look great.

"Would highly recommend NTW"

Would highly recommend NTW, Great price for the work we had done, fitters John & Matt were highly efficient and did the job in no time but to a very high quality. All done on dates stated too. No issues at all.

"The job was done to a high standard. Northern Trade Windows we're professional throughout"

The job was done to a high standard and very quickly. We couldn't believe the job was done in one day!
The two guys that fit our windows were very polite and left everything clean and tidy.
We're very pleased with the result.

"I have been using NTW since 2018"

I have been using NTW since 2018. Im a property trader and they have just finished my third site. Great products coupled with a good service.

"I have just spent over £8,000 with ntw"

I have just spent over £8,000 with ntw. I got 3 quotes and ended up going with them although they were the most expensive. Mathew the sales rep was excellent but unfortunately the service once the order was placed was very poor. Installation dates were changed several times, there was miscommunication around the surveyor's visit which was scheduled for an hour but ended up taking three and a half hours. The office staff were rude, abrupt and aggressive in requesting payment. The fitters who fitted the windows were disrespectful as the property was empty. No sheets were put down on the wooden floors and plaster was left all over as well as in the porch outside. Instructions were given to the surveyor but this didn't get written on the paperwork so I was accused of making it up by the office staff that strips would be put around the windows. I expressed dissatisfaction today and said that I would be making a complaint and asked for the owners' email address. I was informed that they were not at liberty to give out surnames although I could easily find this on Companies House. The office staff were not interested that I was unhappy, did not go through how I could complain or offer me their complaint's procedure. Instead they have hounded me all day at work for the final payment.

"My experience with Northern Trade Windows Northern Trade Windows friendly staff…"

Northern Trade Windows friendly staff measured my doorway, professionally fitted my new front door, answered any questions I had and cleaned up after themselves. I was very pleased with the results.

"Excellent service"

Excellent service. Great job. Well done. Would recommend.

"Having previously had the conservatory…"

Having previously had the conservatory done by NTW, when it came around to fitting new windows and a Composite door after a few quotes I decided to go back to NTW, they were fitted within a few weeks of ordering, The team that did the fitting were professional throughout the job, it was a big job windows for 8 rooms, new front door and an Internal tilt and open door into the conservatory. The quality of the windows and doors are superb would highly recommend them.