"Fast response to live chat support"

Fast response to live chat support

"Don’t ever try mansion bet"

Don’t ever try mansion bet. Stay away from it. They are thief. They will not allow you to win on any of their slot or roulette. Stay away from these scumbag.

"AVOID THIS SITE"

AVOID THIS SITE

Don't even think it warrants 1 star, misread the T&C's for the free bet, asked for bet to be voided prior to it starting to redo to then be eligible, most bookmakers are capable of doing this, this one passed me around different agents until it was too late. Fair enough my fault for not reading properly.
Bets then disappear from open bets once first selection won, nothing
showing in settled bets, no access to the bet I placed

Probably the worst live chat experience of my life, instead of helping you they just end the chat, thanks 'Cyrill' still no idea if I will receive winnings if it wins or if I will get a reply to email.

Laughable

"Absolute disgrace off a company"

Absolute disgrace off a company. They was happy to take my money . Lost 3grand in a week . Following week won 3grand so still no up overall and restricted my account to £50 max bet . Stay well clear folks !!!!!

"MUST READ IF YOU ARE SIGNING UP"

MUST READ IF YOU ARE SIGNING UP

Be careful with their free bets terms and condition as Free Bets cannot be used on the same event or for duplicate selection.

There is a lot of feedback about this already on Trustpilot and I found this out when my winnings were reduced to the first bet.

This needs to be made a lot more clearer, or have their system to restrict the bet from happening as a lot of customers will fall foul of this.

In my opinion, please take your custom elsewhere and avoid this betting website. They should be reported for having such practices.

"Not socially responsible"

So they shove a letter through your door dressed up to look like a letter, when you formally complain - there is zero response.

"Worst gambling experience ever"

Worst gambling experience ever! Any slot game with red tiger means crashing every 1 to 5 go’s & loosing everything! Never even got the bonus rounds in these games & spent a lot trying too. . . I did however decide that enough was enough, so I began to record gameplay to prove to people that this MansionBet is basically a thief. I will forward my recordings to whoever wants them. I have 5 recordings. . . Then there’s the fact that I asked for my account to be closed a week ago! (Again - yes I have email evidence of this!) There is no safe gambling restrictions within the site to allow you to limit deposits, daily limits or anything else!!! This site needs to be shut down because they’re worse than scumbag thieves!!!

"dan was great"

dan was great, quick and efficient in resolving my problem.

"Took up the new customer offer and…"

Took up the new customer offer and because I used the free bets I got my account restricted from any offers..... Don't offer a promotion if you don't actually want customers to use it. Maybe if I had lost the money and not turned a profit they would have been happier. What a stupid company. Lost business, good job!

"Withdraw of offers"

They like to abuse the fact that they reserve the right to withdraw their offers at any point for any reason just look at the other reviews on here and you'll see what I mean. If you are looking for a bookie that actually values you as a customer I would look elsewhere to the likes of Paddypower, WilliamHill & Skybet as they will shower you with boosts, bonuses and free bets as well as often better odds.