"This was WORST EXPERIENCE I have ever…"

This was WORST EXPERIENCE I have ever had and I strongly urge people with families to avoid this car company like the plague. If you have young children or elderly relatives stay well away from this company. Look for other pickup options - there are plenty of online alternatives out there.
After a long flight with two impatient children, my driver was a no show. I made many attempts to get hold of the driver 2 hours before the agreed pickup time but my calls were ignored. The customer service was dreadful because they do not value customers despite making almost 60% commission on their fee. If I could give rating of zero I would. If you are reading other positive reviews then they must be a scam.
IF YOU ARE READING THIS FEEDBACK PLEASE USE ANOTHER CAR SERVICE.

"I am very satisfied with this company…"

I am very satisfied with this company service. My friends have adviced this company to me. The driver name is Sivagnanaratnam. A very professional, friendly and kind person. A very professional driver.

"Top Service"

It was easy to book, extremely professional, with great communication. Both our pick ups to and from the airport were fantastic, no stress at all and I would definitely use their service again for our next holiday

"Very disappointing private car transfer service"

The driver was late, we requested to be at the Eurostar St Pancras station at a certain time. He dropped us off on wrong side of the road with 5 minutes to spare before the Eurostar gates were to shut. I had contacted your company and driver that morning to advise we were off the ship and to perhaps leave earlier but was told will pick up at same time organised. Very disappointed with the cost we paid specifically so we could get to Eurostar on time. Also the car could not take 2 suitcases in the boot one had to go on the back seat.

"Had a truly professional experience…"

Had a truly professional experience last night as the driver waited 90 minutes at Gatwick Airport to meet my 8 year old granddaughter as the flight was delayed before taking her to the hotel. Excellent communication from the driver both before and during the flight delay. Will certainly use Alphacars again

"Great experience, best company in London to go or come back from airport"

Great experience. Our driver Mohamed was very kind, we travelled with a baby and he was very polite and helped us with the luggage. He arrived a few minutes early so we got less traffic. Highly recommended

"Great service"

Great service, no issues / on time plus clear communication and reasonably priced. Would defo use again and again.

"Got off to a rocky start"

Got off to a rocky start, the postcode we gave didn't match what the driver had. After a few calls this was amended, but the driver had already decided that he would take us to the correct address anyway.
Couldn't fault the driver, he remained in contact since we landed and was very kind and efficient.

"La recogida no fué en las paradas de la salida, sino en la zona naranja, justo en el piso de abajo. Ligeros problemas con el idioma español."

Hubo un problema con el vehículo, pinchó una rueda y se complicó la recogida porque el conductor no sabía español. Finalmente lo solucionaron una hora después y nos recogieron correctamente.

"Punctual and courteous. "

Our driver Sanjeet was punctual, extremely courteous and endlessly patient and kind with small children and huge amounts of luggage.
And the fare to Gatwick was competitively priced.
I'd recommend Alpha Cars highly.