"Good reliable and safe taxi firm"

My wife and I would like to congratulate you on providing a reliable and efficient taxi service with a good driver who turned up on time and safely drove us to Gatwick airport.
We would have no hesitation in using your cab firm again and would certainly recommend it to our friends.

Regards,

John

"Excellent service"

Excellent service! Driver arrived ahead of time and came to meet us at arrivals. Very friendly as well! Overall 5 Star Service, would highly recommend :)

"Great service "

Great service
Fantastic driver

"Razi and Ahmad are amazing drivers"

Razi and Ahmad are amazing drivers, both on time and both amazing communicators

"Friendly driver"

Friendly driver, good communication via whatsapp.

"reccomended "

on time
polite
reasonable price
will use again
thankyou

"Very bad experience"

We had a very bad experience today with this company. We (my husband and 2 very young kids) waited 20 minutes for our transfer to the airport and the company did not call to notify me of this delay. We had also booked two car seats for our baby and toddler and after reconfirmation two days before the pick up, this was not provided by the company. The supervisor I spoke to, whose name did not want to provide, was unhelpful, rude and had no customer service skills and all he had to say was ‘please relax ma’am’, ‘I can hear you are not in a good mood’, truly unprofessional and an unpleasant experience to start our long trip this way. Please BE MINDFUL if you are travelling with kids and have additional requests before booking with Alpha Cars 247.

"Great communication"

Great communication. Driver was very friendly and helpful.

"Driver went the wrong way"

Driver went the wrong way, was constantly talking on his phone in a different language and nearly caused an accident getting onto the motorway. Was distracted by his phone and seemed to be watching YouTube while driving at one point! Absolute disaster of a trip. Only 1 star because I actually got to my destination.

"Pleasant Experience"

I have used this company for few times and always find the punctual ,helpful providing smooth transfers .Customer support team contacted us at every moment ,before transfer for confirmation ,at arrival .Will highly recommend .