"Late, DISHONEST and rude"

Late both times to pick us up. The 2nd time came way to late to make our train in London (from Southampton) so took us to the Southampton train station 15 minutes away. Never apologized. Refused to refund any of the $247 we paid to get to London. Blamed it on us being late when we had proof of a text we sent to the driver saying we were ready at 8:30 for a 9:30 pickup--the driver showed up after 10:00. It was his fault we would never have made our original train, but we still got stuck paying $247 for a 15 minute ride. Unbelievable. DO NOT TRUST, DO NOT USE!

"I would rate it less than one"

I would rate it less than one, terrible experience, unprofessional, always coming late, not respecting their customers.

"Recommended❤️"

Absolutely wonderful experience! The driver was friendly and professional, the driving was smooth and safe, and he even pointed out some interesting tourist spots. The best part? He helped me with my bags. Highly recommend this minicab company!

"I travelled with them with zero problem"

I travelled with them with zero headache.I used a different cab company before but experience was not good .
But ALPHA CARS 247 really made my day .
Monitored flight and contact right after landing ,driver was really helpful.Smooth one ,They are fab 👍

"Alpha Cars 247 is a fantastic car…"

Alpha Cars 247 is a fantastic car service! The driver was great - very safe and knowledgeable about the city. The vehicle was clean and modern, which made for a comfortable ride. The pickup was smooth and hassle-free. Thank you

"Great driver and safe comfortable ride…"

Great driver and safe comfortable ride to my destination

"They provided an excellent service"

They provided an excellent service! The driver was punctual, friendly, and professional. The car was clean and comfortable, and they even provided a baby car seat as requested. We appreciated the excellent communication and flexibility. Highly recommend!

"I had a fantastic experience with Alpha…"

I had a fantastic experience with Alpha Cars 247! Our driver, Ali, was extremely kind and considerate towards my daughter who was not feeling well. He drove smoothly and got us to the airport on time. Overall, an excellent service that I would highly recommend. Thank you, Alpha Cars 247!

"Excellent Service"

They provided highly friendly driver ,with the baby seat as requested.We are informed about driver details a day before and when we landed driver contacted us with welcoming call .Smooth and Excellent Service .Will highly recommend!

"AVOID"

AVOID
They didn't show up in time. I had to go to the airport and the time passed without any message and without any taxi showing in my driveway.
Then I called them and after a long waiting I left a message on their answering machine, and started calling friends and family to get a lift to the airport.
My son in law said he would drive me to the airport.
Finally we got in contact with Alpha cars 247 and a very CONFRONTATIONAL guy asked me if I wanted to FIGHT, pretending that the taxi was in front of my house, which it wasn't. He said that the MONEY WAS NOT REFUNDABLE. Full stop. In his opinion it was my fault because I didn't pick up their call (6 minutes after the booked time). Of course I couldn't, I was calling friends and family to get a lift.
Finally their taxi arrived and we left 16 minutes after the booked time (it's on my ring). No apologies. Nothing.
They are definitively NOT CUSTOMER ORIENTED.