"Matt 679 rice 294"

Matt 679 rice 294
Kdc-679-294
Brilliant delivery. Very nice guys

"Central heating repair"

A difficult situation was made so much better due to the kind and efficient way Britney dealt with the issue my disabled 94yr old Dad had with his heating. Although the works weren't covered by the policy we were given a quote to sort the issue out quickly and someone arrived quickly to get the heating back on.

"10/10 recommend"

Incredibly well managed through my insurance company! Eesha and her manager who sadly cannot remember her name were able to update the insurance company quickly and then also assist on a direct basis. I would highly recommend

"I was a satisfied SES customer for many…"

I was a satisfied SES customer for many years. After Homeserve took over the administration it has been a shambles with diabolical communication between the two of them.

"Really disappointed in the service"

Really disappointed in the service. They came out to fix no heating but it turned out the job required was a power flush which wasn’t covered by insurance.The engineer was great and said he would get me a quote. Despite my chasing I have been left with no heating and no quote for 2 weeks. After chasing again they now tell me they are not covering my area anymore even though it shows on their map they do. As I am a vulnerable person and considering their mistake of not telling me for 2 weeks I asked them to reconsider but they said no. Terrible customer service I feel totally let down and still cold.

"Boiler repair"

Boiler repair. Very professional and courteous. Good advice given. Would use again

"0 rating for this company "

I would like to leave 0 review but couldn’t! Outrageous service - over 5 weeks now and you are leaving a 94 year old relative without any heating! Between you and Homeserve, neither of you are taking ownership & just passing the buck. The weather is changing and yet you still leave an elderly customer without any heating! Will contact the local paper too to get this aired.

"Annual renewal - 77% increase with Homeserve"

Just got the annual renewal through following SES Home Services transferring the business to Homeserve - 77% increase in premium. Spoke to 2 people who told me it's because their "standard pricing" is different to SES!! Slight discount offered, but a 50% increase in premium in the current economic climate is a complete ripoff. Look elsewhere

"Cold Water Stop Cock Issue…"

Southern Water are investigating my water meter issue, but were unable to close the cold water stop cock, so I was able to call SES Home Services. I was most fortunate that Sam Polak arrived, having previously fixed another plumbing issue. He was able to resolve the issue immediately. A most skilled, friendly, helpful and kind plumber - the very best available as he's best described as Masterful and Sublime ! Thanks so very much Sam

"Bill Wilhelm very efficient and helpful…"

Bill Wilhelm very efficient and helpful excellent job