Dales Cycles

Vehicles & Transportation
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703 reviews
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Customer Reviews about

Dales Cycles

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ANTHONY ALLEN

5.00/5.00

"Giant fathom E+ 3 2021 29er"

Great service ...quick turn around...ordered my bike on Tuesday and was delivered on Friday ....love the bike also and dales cycles was the only place that had it in stock for my size

28/03/2022

Robert McCallum

5.00/5.00

"Best Bike Shop in Glasgow"

Best Bike Shop in Glasgow

Good selection of bikes for all types of cyclists.
Where they really shine is the customer care all staff are knowledgeable & have went above & beyond for me on more than one occasion keeping me on the road.

17/03/2022

mooch

1.00/5.00

"Quoted £191 for repairs that cost me £40"

Quoted me £191 for repairs that cost me £40 in the end, at Bike for Good in Finnieston. (spoke repair, 1 new tyre+inner, brake service+new pads and noodles) I wrote it all down and they both had the same job list. I supplied all the parts aswell. When i went back to collect the bike (they got to it after a week) he wheeled it round, down the stairs and out the door for me super quick in case i stopped to discuss such an inflated price. Then they removed this honest review from Google less than 12 hours after i posted it.

EDIT : Thanks for your disinterested reply and apathy, throughout. Really lifts the spirits.
EDIT : "we think it may include supplying the fitted parts" is a straw-grab of a lie that suddenly comes now, after my ^ 1st edit. Guy at the desk entering this job listed everything i was supplying; you had it all there on the job screen and in the carrier bag (which came back to me with the bike)

15/03/2022

Jane

5.00/5.00

"I collected my Brompton bicycle and it…"

I collected my Brompton bicycle and it was all set up for me and ready to ride. Unbelievably, the saddle height was just right for me. I thought I would have to keep stopping to get the height right but no, it was perfect.

The assistant talked me through the basics and carried it out for me. Dales always has excellent customer and workshop standards so I have every confidence in them.

It was a very pleasant experience from ordering the bike to collecting it.

14/03/2022

Kirsty MacCrimmon

5.00/5.00

"Great service and a lovely family businesses"

I wanted to buy a voucher as a present on line from Dales. The sight was great and I called them as I had a few questions. They answered quickly and were so helpful. The voucher was delivered on time with no hassle. I will be using them again especially as they are a family business and I want to buy local. Would recommend them

13/03/2022

Jason Webb

5.00/5.00

"Great service and pack well"

Great service and pack well

12/02/2022

Alan Warren

5.00/5.00

"Above and Beyond the call of duty"

Above and Beyond the call of duty, assisted and support to load the bicycle into the car provided tools and addition support to keep the bike safe while being transported well done Kieran, Thank You for all your support great service and would recommend the after sales service from Dales.

01/02/2022

Max

5.00/5.00

"👍🏼"

Great service

17/01/2022

Christina Cox

5.00/5.00

"Excellent sales supporting"

Excellent sales supporting

12/01/2022

Iain Calder

5.00/5.00

"Can’t believe people use Halfords."

No hassle no dramas easy to deal with. Most importantly I’ve never had to visit the store with any issues with the bike (cube attention). Would definitely buy from here again.

01/01/2022
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