The Handbook

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367 reviews
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The Handbook

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Bob Lear

5.00/5.00

"This site is so user friendly it should…"

This site is so user friendly it should be illegal! Direct, accurate, and effective, it's been an incredible tool for our team.

03/03/2025

Mia Andrews

5.00/5.00

"Absolutely amazing magazine"

Absolutely amazing magazine, such informative weekly information and the best recommendations in London!





25/02/2025

J Thomas Alexander

5.00/5.00

"Very easy platform to navigate ..."

Very easy platform to navigate .... Light years ahead of the competition. The fact that if it appears that contact information is 'possibly' off The Handbook provides a screen to share info quickly and efficiently so the potential issue that may need updating is addressed instantly shows the value they place on performance.

22/02/2025

JennyS

1.00/5.00

"This is a truly awful and unscrupulous company"

This is a truly awful company. They had only generic, publicly available (ie useless) information for a very significant celebrity. They never responded to my message requesting assistance and an update to his info. They continued my subscription for several months after I cancelled it. They ignored attempts to contact them and discontinue the subscription meaning that I’ve paid several hundred pounds for NOTHING. After an inordinate amount of chasing they rejected my request for a refund to despite proof of having cancelled my subscription without giving a valid reason and now back to ignoring my communications.

19/02/2025

Responders Refuge

5.00/5.00

"The ease of finding the contact to…"

The ease of finding the contact to hopefully gain support for our nonprofit

16/02/2025

Martin Ball

1.00/5.00

"Institutionalised incompetence"

After receiving a number of email newsletters from The Handbook, I made numerous requests to unsubscribe from the same. On each occasion, I received confirmation that the request had been actioned. In reality, one or more within the business used devious and deceiving tactics by way of taking no action at all. I then made two separate complaints to the business and on each occasion, they gave a crystal clear without any shadow of doubt assurance that both would be addressed within 24-48 hours during the normal working week. Once again, the business demonstrated their incompetence by way of doing nothing at all. This culminated in an email having to be sent to the CEO, who shrugged off the incompetence as well as making no effort at all to defend the lack of trust, reliability, reputation and integrity demonstrated by her staff. A failing business is usually one which fails to prepare and as a consequence, it has to be prepared to fail and this failure falls upon the shoulders of the CEO. The only proactive advice I can give, is apply severe caution before interacting with this business and have a look at all of the other 1 star adverse feedback offered to date.

15/02/2025

James King

5.00/5.00

"Having recently used the HandBook after…"

Having recently used the HandBook after starting my own events company, it's been extremely helpful. Contact details are up to date from those I've tried to reach out to. Overall Highly recommended

06/02/2025

Jen Gmail

1.00/5.00

"Incompetent and dodgy - avoid "

Useless service - had only generic, publicly available info for a significant celeb. Never responded to my message requesting assistance. Continued my subscription after I cancelled it. Ignored efforts to contact them and discontinue subscription meaning I’ve paid several hundred pounds for NOTHING. Still ignoring communications.

25/01/2025

LACEBOINIFTINOEL

5.00/5.00

"Everything."

Everything.

10/01/2025

Alex Glapiak

4.00/5.00

"The emails connected are very accurate"

The emails connected to the artist/famous persons is very useful and valuable insights to different agencies/personal office emails ect.

08/01/2025
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