"Poppy walker was amazing"

Poppy walker was amazing. She is extremely professional and competent. We will definitely deal with her at Lexus again

"Superb experience at Lexus Woodford…"

Superb experience at Lexus Woodford Green from the moment we walked through the door. We hadn't made an appointment, but on-line had seen they had a green NX, which was what we were after. As soon as we arrived we were greeted by a friendly, very polite receptionist who made us feel genuinely welcomed. We then saw Poppy who dealt with us, another really genuinely friendly, professional lady. Super pleased with the attention from Poppy, in complete contrast, I had phoned Lexus in Welwyn Garden City where our last three Lexus's were purchased (all RX's) as this time I was after a green NX they didn't have one, but he was going to check the group stock & come back to me, with what they had. Four days later he still hasn't come back. Their loss, we bought the green NX from Poppy.

"Lexus purchase"

Purchased 2 cars promised delivery dates failed several times told lies, sales women didn’t return emails or phone calls
This is the worst dealership I have ever dealt with, never again.

"Great lexus hospitality"

Poppy provided exceptional service, demonstrating care, diligence and deep subject knowledge. She went above and beyond to find the perfect car according to my needs, and her efforts in negotiating a deal were commendable. Additionalyy , he raccommodating nature made the entire process smooth and enjoyable. I highly recommend her for anyone looking to purchase a car.

"I was experiencing [P] Malfunction…"

I was experiencing [P] Malfunction error while trying to start the vehicle and also when trying to switch the gear to Drive mode or Reverse mode resulted in Aux Battery failure. This is been now fixed by the Lexus technical engineer replacing with new battery. The whole process went fine, friendly staff in Lexus Woodford. I was served by Customer Advisor Carly who was really friendly and able to get in to the problem quickly. I also requested for service plan and she gave me the estimate while leaving. So caring and gentle staff. I love to visit Lexus Woodford in the future. I was also done with my MOT which was great too.

"I bought my car from Lexus Woodford a…"

I bought my car from Lexus Woodford a few years ago, and I continue to have my car serviced on site. I am always treated courteously, with speed and precision from Tracie Clark on the front desk all the way down the line with everyone on site!!

"Woodford Reception "

Tracie at reception was very hospitable and looked after me while my car was being serviced

"Thank you Tracie! "

We’ve been over to Woodford branch to have the tyres replaced back in December. The customer service was impeccable and the communication is very good. Our host, Tracie has been a very nice presence, she was happy to assist at any point and she made me feel comfortable while waiting. Would totally recommend Lexus Woodford!

"New NX450+"

Delighted with the new car delivered today. Poppy was great to deal with. Looks stunning in metallic green.

"Get experience at Lexus Woodford as…"

Get experience at Lexus Woodford as always. Great staff always looked after while I wait for work to be. Tracie Clark always popping over to see if I’m ok and offer a drink.
Thanks all at Lexus Woodford