Reactive Parts

Vehicles & Transportation
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839 reviews
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Customer Reviews about

Reactive Parts

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oosthuizenw

5.00/5.00

"Oppertunty to win a amazing machine"

Oppertunty to win a amazing machine, thank you !

06/09/2023

MARK RUTHERFORD

5.00/5.00

"Reactive are really good and I can…"

Reactive are really good and I can recommend them highly. Unlike some suppliers they have good communication and deliver promptly with quality and reliability. Run by Bikers for Bikers - They just get it!

06/09/2023

Dean Holland

5.00/5.00

"Great delivery"

Great delivery! Recommended

06/09/2023

Arran Hands

5.00/5.00

"Used Reactive parts for the last 3/4…"

Used Reactive parts for the last 3/4 years. Customer service is always amazing. Products are dead easy to fit and go straight on with no cutting etc. Thanks for the great service!

05/09/2023

Jack

5.00/5.00

"Shout out to Emma, Fantastic Service!"

Fantastic service from reactive parts as always.

A special thanks to Emma, who helped me in every aspect to help source the correct parts I was in need for.

Top Tier Service!

05/09/2023

Chris Cutter

5.00/5.00

"R1 mirror blanking plates."

Leon was very helpful via email and on the phone, great customer service and fast shipping! Thanks.

04/09/2023

Thomas Franklin

5.00/5.00

"Bought break and clutch levers in June…"

Bought break and clutch levers in June and only received them today, they went walkabout in the post so no fault of Reactive Parts. Communication from RP was swift thanks to Leon so would certainly shop here again. Thank you Leon!

25/08/2023

Marcus

3.00/5.00

"Unnecessarily complex"

The interface between end user (me) & RP is unnecessarily complex. “Please type your reply above this line”; most people know how email works by now. Parts were very slow to be despatched.
But comms is very good from them; replies to messages are swift & helpful. Emma in particular was polite, helpful & positive. So customer service is good but the overall experience was distinctly mixed.

25/08/2023

Gary

5.00/5.00

"Great service thanks to Leon and his…"

Great service thanks to Leon and his communication. Promote that man!

24/08/2023

Samuel Johnson

5.00/5.00

"Great customer service"

The order had been delayed by months with no confirmed date by the manufacturer of the product. Leon I'm support had worked very hard in trying to obtain information and providing me with updates. He had managed to bring forward the order to get the parts shipped very quickly.

Leon is a great asset to reactive parts !

23/08/2023
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