Reactive Parts
oosthuizenw
"Oppertunty to win a amazing machine"
Oppertunty to win a amazing machine, thank you !
MARK RUTHERFORD
"Reactive are really good and I can…"
Reactive are really good and I can recommend them highly. Unlike some suppliers they have good communication and deliver promptly with quality and reliability. Run by Bikers for Bikers - They just get it!
Dean Holland
"Great delivery"
Great delivery! Recommended
Arran Hands
"Used Reactive parts for the last 3/4…"
Used Reactive parts for the last 3/4 years. Customer service is always amazing. Products are dead easy to fit and go straight on with no cutting etc. Thanks for the great service!
Jack
"Shout out to Emma, Fantastic Service!"
Fantastic service from reactive parts as always.
A special thanks to Emma, who helped me in every aspect to help source the correct parts I was in need for.
Top Tier Service!
Chris Cutter
"R1 mirror blanking plates."
Leon was very helpful via email and on the phone, great customer service and fast shipping! Thanks.
Thomas Franklin
"Bought break and clutch levers in June…"
Bought break and clutch levers in June and only received them today, they went walkabout in the post so no fault of Reactive Parts. Communication from RP was swift thanks to Leon so would certainly shop here again. Thank you Leon!
Marcus
"Unnecessarily complex"
The interface between end user (me) & RP is unnecessarily complex. “Please type your reply above this line”; most people know how email works by now. Parts were very slow to be despatched.
But comms is very good from them; replies to messages are swift & helpful. Emma in particular was polite, helpful & positive. So customer service is good but the overall experience was distinctly mixed.
Gary
"Great service thanks to Leon and his…"
Great service thanks to Leon and his communication. Promote that man!
Samuel Johnson
"Great customer service"
The order had been delayed by months with no confirmed date by the manufacturer of the product. Leon I'm support had worked very hard in trying to obtain information and providing me with updates. He had managed to bring forward the order to get the parts shipped very quickly.
Leon is a great asset to reactive parts !
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