"I bought a heated waistcoat which was…"

I bought a heated waistcoat which was unfortunately the wrong size and was able to exchange easily and the new one fits perfectly. I was concerned that the battery pack would be large and bulky, however it is quite compact and the waistecoat is both functional and stylish.

"Very fast responses when I had a…"

Very fast responses when I had a problem with one of my socks, which were replaced under the 2 year guarantee. Very happy with the service.

"Great customer experience"

Great customer experience, prompt dispatch of goods.

"Brilliant service quick delivery great…"

Brilliant service quick delivery great value and products are perfect. 2nd time ordering this time some new heated gloves and spare batteries. Couldn’t be happier .

"I needed some help with my purchase and…"

I needed some help with my purchase and both Nicola and Nicole were very helpful and rapid with their responses. Thank you very much.

"Great customer service and great…"

Great customer service and great product.

"Very easy to order and very quick to…"

Very easy to order and very quick to arrive.

"produit pas abouti, service lamentable"

produit pas abouti
livraisons pas top: je n'ai pas reçu 2x les mêmes chaussettes

Mais surtout service client France lamentable. J'essaye depuis début d'année d'avoir un échange constructif avec eux:
"Customer Service (Therm-ic)
20 janv. 2023, 07:53 UTC+1
Bonjour, Notre ligne est saturé en cette période ..."

ne commandez pas chez eux, une fois payé... plus de soutiens ni de service

"The whole process was very efficient…"

The whole process was very efficient from start to finish.

"Bought the heated ski socks as a suffer…"

Bought the heated ski socks as a suffer from cold feet in my ski boots. Very comfortable fit with adequate padding in just the right areas and nice and thin elsewhere. Only one issue - they barely heat up even when set on Maximum.