"Feedback change"

They now assisted me for a refund and I‘m waiting for my money :)

"Horrible customer service"

Horrible customer service
1. No updates regarding shipping and no correspondance
2. When I tried to login to my account it shows ID and password don't match and when I request for a new password they redirect to the login link again
3. Their live chat never works and they take forever to respond to any mails

"Excellent product and service"

Being a great racing fan and a casual gamer, I was always attracted to Playseat products but since i lived quite far, somewhere in the Indian Ocean (Mauritius), it was not easy to have them shipped in my island without spending a fortune. I was however lucky to attend a conference in NL for 1 week and this is where it all started with my experience with Playseat. Playseat staff (Jeroen and team) made sure that products that i bought would be delivered to my hotel in NL during my short visit and this is exactly what happened. Extremely happy with the service and products. Highly recommended.

"Lies, Lies, MORE Lies, and P*ss poor quality"

Here we are again... About a year ago I purchased a Red Bull themed Evolution from Playseat. Then found out they take your money while they lied about availability. Then over the next 2-3 MONTHS I am trying to get into contact with the company rarely getting a bullsh*t update like ' it will ship next week" or what ever. After I FINALLY get my play seat after NEEDING TO PAY INPORT FEES because they dont charge you shipping, OH WAIT THEY DO they charged ~$50 for me. I get my fannatic gear on it and immediately realize that the center pillar that holds the forcefeedback and wheel was not up to the quality I expect. It has lots of movement making competitive racing difficult. Fast forward to now, and that Pillar is broke, the tube that slides on the rail have metal tearing, the pillar is more or less useless now. 1 year ? Really? I payed $600+ for this seat and it lasted 1 year? I try getting into contact with support to maybe get a replacement pillar. I emailed the EU, and NA branches contact live support message social media accounts... WHO ELSE AM I SUPPOSTED TO CONTACT? No response, even though they have '5 min response time' plastered all over their websites... Now for the JUICY part. My negative review that I posted about a year ago is the ONLY reason I even received my playseat because playseat sent me a message asking if their was anything they could do that would prompt me to "change" my review... 1 you wasted my time not once but twice now 2 you cost me money(once for the import fee and Now again I have to either buy material and fix it myself or buy another sim system)

I will never, NEVER, buy another thing from playseat. I will gladly go to their competitors and buy their product while simultaneously recommending anyone that asks to stay as far as humanly possible from this company that operates on shady sales and marketing tactics. I have seen too many reddit posts saying that they ordered playseats and either didnt get them for weeks/months or straight up never got their products.
Now I get to enjoy looking at my broken sim system while having no money to replace it. Thank you playseat for educating me on why its important to buy quality products cause now I feel beyond stupid for buying your product purely because it had a big name and a connection to F1 ESPORTS.

"Großartiger Support und eine hervorragende Qualität!"

Absolut großartiger Support, eine schnelle und zuverlässige Lieferung und vor allem höchste Qualität beim Produkt, welches super sicher verpackt eingetroffen ist! Wir sind begeistert und können
PlayseatStore wärmstens empfehlen!

"Always available and great service from…"

Always available and great service from all team.

"Lieferung verbesserungswürdig, aber ansonsten top"

Habe einen Playseat FIA Pro bestellt und eine XL Matte, habe als erhaltungsdatum den 31.08 bekommen. Am besagten Datum kam aber nur die Matte, also habe ich mich an den Support gewendet. Dieser ist zwar nur auf englisch ,aber das ist wie ich finde kein Proplem. Als ich dann nachgefragt habe kam auch relativ schnell eine Antwort und sie haben mir ehrlich gesagt das sie das Paket vergessen haben zu verschicken. Sie haben das Paket dann am selben Tag noch verschickt und es sollte in den nächsten paar Tagen kommen. Also ist zwar dumm gelaufen aber immerhin kümmern sie sich schnell drum wenn man etwas nachhackt und geben auch eine ehrliche Antwort.

"Fast and accurate response."

Fast and accurate response.

"Siège acheté pour l'anniversaire de mon…"

Siège acheté pour l'anniversaire de mon fils (17 ans).
Reçu un jour trop tard à cause du transporteur (Fedex).
Produit très bien emballe, belle finition, très bonne qualité. Je recommande sans hésiter.

"They lie with the stock"

After a week that I placed the order and a couple of complaints, they have answered that they do not have stock but that they hope to have it shortly. It's a shame, at all times on the web it appeared in stock.