"Awful after care....."

We had our kitchen fitted in September 2020 by Andersons in Barrow-In-Furness. The kitchen is lovely but the after care and customer service is awful. Almost a year down the line and we are still waiting for some issues to be fixed. Andersons have been contacted a number of times and yet we are still waiting. We are missing a shelf from one of the cupboards. There is a peice of trim missing from under a cupboard that causes a bad draft. Lots of the sealant has come away. Mainly a peice behind the sink that has caused the back splash board to go soft/rot and now isn't sitting straight along the wall. We have two cupboard doors that don't close correctly. And also a back splash board that isn't cut straight along the window.

"Mr & Mrs Benson"

We would just like to say a big thank you to Anderson’s Kitchens Ltd from the customer service to the design and fitting team we received a quality service ,not only did they fit my lovely new kitchen they also laid a new floor in conservatory dinning room ,utility and WC.We would like to say a special thank you to Robin and his helper (young lad ) sorry forgot your name they are both exceptional in their work a credit to Anderson’s.

"Fantastic job!"

We recently got our new kitchen from Andersons and we are absolutely delighted with it. It was designed by Joe who was exceptional with his ideas and from start to finish was so professional at what he does. Our fitter Andy was second to none, our kitchen was fitted in the time arranged and was done to an exceptionally high standard. Nothing was a bother to this team of experts and we cannot thank you all enough. Thanks again for our beautiful Cashmere kitchen we love it. And many thanks to the Anderson team, we would highly recommend to anyone wanting a new kitchen.

"Excellent service from start to finish."

We recently had our new Anderson’s kitchen fitted and are absolutely over the moon with it. The process was made easy from the very beginning by Joe at the Kilmarnock showroom where we were able to see our kitchen and ideas designed and planned to an incredibly high standard. Joe took our ideas and walked us through all the different options making sure we were happy with every detail. The communication from Anderson’s was spot on and the kitchen arrived when promised. Installation only took a few days and the attention to detail from Davie our kitchen fitter really was amazing. He is a perfectionist and made sure we were happy at every stage of the installation process. We could not be happier with everything from price to fitting and would highly recommend purchasing from Anderson’s, a fantastic local business!

"Kitchen renovation"

Hi,
We've just had our kitchen renovated and we chose Anderson's because my friend hers from them so I thought I'd give them a try. Callum designed our kitchen, listened to us and designed it exactly how we wanted it.

From day one callum kept us informed on the progression, communicated with us on a regular basis and nothing was too much trouble.

Our kitchen fitter, chris and his team were brilliant! Very friendly too, We could not fault them one bit. They all worked extremely hard and made sure they finished when they said they would, which they did. We were impressed how well they worked as a team. Their work is to a very high standard, tidy and always cleaned up after themselves! If anyone had these guys to install their kitchen, you wont be disappointed.

Well done Anderson's, Chris and his team you have made sure we have the kitchen of our dreams

Thank you everyone, two very happy customers.

Sal and Claire, Gosforth

"A job well done."

Having moved to Stranraer in November 2020 we realised our 49/50 year old kitchen needed renewal so visited Andersons Stranraer. They have a very good showroom for a small town. We arranged for the designer to visit our home. He could see exactly what needed to be done. Some 10 days later we visited the showroom and confirmed pricing and technical details of the order and made a deposit. Then Covid struck. For many weeks we heard nothing and it took several phone calls to establish what was happening.
Finally tradesmen were allowed to enter homes and the work began in June.Although a small kitchen the number of boxes of materials was huge and had to be stored in garage. Note you need somewhere dry safe and secure to store all this stuff. The team arrived on a Monday and the work finished on Friday.
The existing kitchen was torn out on Monday and debris removed by Andersons on Tuesday. The standard of the units and worktops we found to be very high and the workmanship of installing the new units was exceptionally high though we still waiting for a macerator to be installed. We have to complete tiling and painting and plaster repair on our own but Andersons have helped us find local suppliers. Overall costs have been reasonable.

"Happy Customer"

Just had our kitchen supplied & fitted by Andersons Kilmarnock branch. Joe helped us with suggestions for the design & his advice on worktops etc was very helpful. We had a rough idea of what we wanted but he was able to suggest a few things we hadn’t thought of without putting any pressure on us. Kitchen units were delivered when they said they would and our fitter Kenny Prince was prompt at starting the work. Any issues we had were small and promptly sorted by Kenny who was our go between Andersons and Electrician & took pressure off of us.
Kitchen is exactly what we wanted and we love it.
Would definitely recommend Andersons and Kenny Prince .
Thanks very much to you all !

"Kitchen fitted"

From start to finish,staff made us feel welcome and valued our decisions. Kept up to date during covid restrictions. Actual fitting of kitchen was first class and quick with no mess left at the end of each day. Fitters were friendly and discussed our needs. I would firmly recommend Anderson's to fit your kitchen.

"Trade Account Holder"

Trade Account Holder

I've been customer of Andersons for some 10 years now, Kilmarnock Branch.

I would say 90-95% pleased with service to date.

Staff friendly and very infomative. Generally go out of their way to help and assist with many stock enquiries.

On the few occassions where there have been issues with damaged goods or missing parts, they have been excellent in finding solutions and replacements each and every time.

Difficult to fault really when compared to similar companies in the market.

"Fantastic!"

Fantastic! Cannot rate the team in Dumfries highly enough. They were exceptional from start to finish. A particular mention to Alistair who is such a credit to the branch & a pleasure to deal with. We had an brilliant fitter & would 100% buy another kitchen without hesitation. Thankyou so much.