"Recently had our kitchen designed and…"

Recently had our kitchen designed and bought from Andersons Kilmarnock. Adam Collins designed the kitchen based on what I had described, modern, with plenty of cupboard space and integrated appliances. His great knowlege of the kitchens and appliances available helped me pick my dream kitchen. I also wanted flooring and was guided to the best quality flooring to suit or kitchen and our livingroom. He was very pleasant, helpful and kept me well informed of our order and delivery.
Everything was delivered on time. Delivery driver (sorry didnt get his name) was very pleasant and helpful. Although there were a few thing sent with the order which were not quiet right Kenny had it sorted the same day with no issues. Kitchen was fitted by Kenny Prince of Kichen Door and Floor Installation. Kenny was able to do all joinery and plumbing work and co-ordinated with the electrician which made it hassle free for myself. The workmanship was of very high quality with excellent attention to detail. Work was complete within the time frame speculated. Kenny took the time to test all appliances and I was shown how to use them. All in all excellent experience and would highly recommend both Andersons and Kenny Prince, Kitchen Door and Flooring Installation

"Well we have now had a good response…"

Well we have now had a good response from Andersons. Kenny, our fitter has attended and all things sorted out to a good standard (thanks Kenny).
It seems that we may have fell between the cracks as our designer left Andersons and it seems that we may have been 'lost in the system'.
Having said that, the four star is mainly for the work carried out by Kenny in a timely manner, I do think the Andersons treatment of its customers leaves a lot to be desired!
Would I use Andersons again, No!

"Lincoln bi fold door not found in stock"

Didn't have what I ordered but tried hard to find an alternative

"Still waiting for delivery after three weeks"

I can’t review the actual product , only the service, as after three weeks I still haven’t received it. When I ordered online it did not say the product was out of stock. It was only when I phoned up to query when it could be picked up as message ( collect Monday to Friday 10 days) didn’t make sense to me or my builder , that I was told it was out of stock but was due in that weekend ie two days later and I would be contacted. After no contact I got back in touch again only to be given another date when it would be in. I know things are more difficult because of Covid but do not think order should have been accepted for goods not in stock and then no contact made unless I have pursued them to find out what was happening. Now supposed to be in this week but I wait to see.

"Easy to order on line"

Easy to order on line

"Excellent price"

Excellent price, service and delivery. Will defo use again

"Excellent service"

Anderson’s initially phoned to say they would not be able to deliver my order to me but they came up trumps in the end and my delivery arrived very promptly.

"Quick online order process"

Quick online order process. Easy to get hold of team at Barrow regarding delivery great local company.

"Excellent staff from the show room too…"

Excellent staff from the show room too the measuring up. Would recommend your team so far so good.

"New Customer q"

At the beginning, Greg fully understood our requirements & we were thrilled to find he had totally replicated our needs onto the design exactly. During our follow meeting with him in-store, nothing was too much trouble & he was able to provide us with valuable suggestions within our budget. He was even able to provide & confirm an installation date to suit ourselves. Overall an excellent service & quality products.