"powertools-uk.com"

First of all, I have not brought any from Power Tools UK and I have seen some bad reviews here recently, yes it is nothing to do with this company.
I have brought something worth £30 from a so-called company in subject box which have very similar name believed to be based overseas possibly China where my package was originally sent from.
What I got from them recently is a wrong item with no value worth about £3 and when I tried to contact them few times and all my emails have been bounced back.
I have looked up for this company online and found it offline saying "website is under maintenance" then 3 days later it has disappeared.
If you have brought any from this fictionous company then your only hope is to get a refund from your credit card issuer, this is what I am going to do.
Be aware that this company is using shopify.com e-commerence platforms to adverstise and sell their goods on social media, my case is Facebook adverts.

"I recently made a comment regarding an…"

I recently made a comment regarding an item(tent) I received from Power tools it seems this firm has no knowledge of the sale, due to been hacked by a dodgy unknown firm who has yet to be traced. My apologies to Power tools for any damage my remarks may have had

"Fast and efficient"

Fast and efficient

"First time purchase from Power Tools UK…"

First time purchase from Power Tools UK of a Bosch Gsb18v-60c 24p Combi Drill with 2-18v-4ah Procore Batteries. Normal supplier was out of stock and could not supply and web showed Power Tools as having the kit in stock and at an attractive price and delivery. Transaction and delivery were good but product as supplied had been made up from random parts as the official Bosch seal on box had been torn off. Batteries were from different dates and countries of origin and missing from box was charger manual and Certificate of Conformity. Querying with customer services it was agreed that the box contents had been put together to make a kit, and that the missing paperwork content was an error. Invoice showed that the product had been checked by 3 staff, R, C and DM and still paperwork content missing - names withheld by me. I accept that the contents are probably new but perhaps they are returns and possibly faulty. Either way, I expected a sealed by Bosch box. Not sure if I would go as far as to not recommend this company but I would suggest that any purchaser verify that the product is as supplied by Bosch and in a sealed box. For me, I will stick with my normal supplier. As an aside, I have emailed Bosch with details of the purchase and invited them to comment.
Regards.

"Had a fantastic experience with Power…"

Had a fantastic experience with Power Tools UK. I had ordered an item that I had put in my online basket for a couple of days, any way I ordered a Milwaukie Calk gun after working hours. And before 10 am the next morning I had a physical phone call from a David explaining it was out of stock and was on back order for a couple of days.

I know these things happen as it is common in Automotive sector so not too bothered, Any way David called me every day to update and I felt looked after the whole process.

Thank you for keeping me informed. Gary

"Exellent service"

Exellent service, fast delivery to Finland, and good prices. First time I used powertools.co.uk. but not the last time.
-Ari, Espoo, Finland-

"Arnaque"

Commande effectué sur leur site 20455.

Reçu après3 mois donc j’ai refusé la réception du colis vu les délais. Le colis est marqué comme retourné à l’expéditeur sur leur site et ils refusent de me rembourser car ils ne trouvent pas le colis
ARNAQUE

"Milwaukee really should vet their retailers !!!"

I purchased four Milwaukee work lights £1523.64 because this was the only company that said it supplied the LIGHT with a storage bag !!!
They arrived with a small storage bag for the batteries,
when l called to enquire about the storage bag l was met with NO that's wrong we've been meaning to change that !
So you already know that your web site is wrong but
basically its tuff ,send them back if you don't want them !!!
Big mistake, I wouldn't buy another thing from this company ever !
CUSTOMER SERVICE hahahahahahahaha what a joke !!!!!!!

"What more can you ask...?"

This was my first dealing with Power Tools UK. I chose to buy through them because of the unmatchable price of the DeWalt item I was looking for. After I placed my order, it was suggested the delivery time would be two to five days. I received it in less than 24 hours!! I couldn't believe it. Needless to say with such competitive pricing and superb delivery, I shall be making Power Tools my first port of call in future!

"Great response and delivery time on…"

Great response and delivery time on schedule