"Perfecte service"

Reden voor kiezen van Boxie was de gratis ophaalservice. Werd allemaal netjes op een pallet gezet en gesealed. Communicatie was duidelijk en alles was zeer snel geregeld.

"Really easy collection"

Really easy collection

"Terrible!"

Terrible!! Absolutely terrible!!!
My items were dropped off on the SIDEWALK!!! The middle of the open on the side of the road!! I spoke to them on the phone 10 minutes before arrival just to find my items left on the sidewalk. NOT TO MENTION, when I found my items, TWO OF THEM WERE BROKEN, with one of my carts missing an entire wheel! When I approached the workers before they left, THEY WERE EXTREMELY RUDE and REFUSED to help me bring my items inside. On top of this, I rescheduled my delivery to during the week because I was told it would make my drop off fee $100 cheaper. However after they completed their rude and unprofessional drop off, I received an invoice for the amount of a weekend drop off. This place is a joke and will never receive a dime from me ever again.

"Easy process and very quick"

Easy process and very quick. I highly recommend!

"Amazing service"

Amazing service. Friendly, professional and extremely helpful during the initial planning process. I have recommended them to everyone I know when asked about storage companies.

"Friendly and professional"

Pick up went very friendl and professional. Preparation and communication was individualized and professional - thanks again!

"Empfehlenswert!"

Die Abholung verlief sehr schnell und unkompliziert.

Einzig die Kommunikation wäre noch verbesserungsfähig. Ich habe dem Unternehmen meine Kontaktdaten mehrere Wochen vorab per Mail mitgeteilt, erst am Tag der Abholung wurde ich dann benachrichtigt, dass meine Handynummer scheinbar nicht abgespeichert worden sei und die Mitarbeiter mich nicht erreichen könnten.

Da die Boxen in der Folge mangels rechtzeitiger Benachrichtigung noch nicht zur Abholung im EG bereit standen, haben die Lagermitarbeiter freundlicherweise dabei geholfen, sie nach unten zu bringen. Daher alles in allem ein super Service!

"Really great service"

Really great service! Got a call 30 minutes before they arrived so I could have everything ready for collection. Super nice and friendly people and very quick as well.

Super easy to reach out and have English support.

"Sign up was easy"

Sign up was easy. Instructions clear. Pick up was prompted by a heads up call in time to move things. Pick up was quick and easy.

"0 stars"

This company needs 0 stars for their dishonest way of communication. On advising that the boxes were going to be collected by the movers, we were told that they could only collect on Tuesday or Wednesday at 8.30 and that there was only half an hour to load before their doors would be locked. We explained that a moving company cannot be so restricted. Having eventually found a brilliant moving company who moved all their drivers to fit in with an impossible schedule demanded by Boxie24, they did not open the doors..did not respond to emails and did not answer the telephone. They pitched up at 9.15. The arrogance of the 'owner' or 'manager' Michael..without a surname..puts the whole company down. I urge those who can find alternate storage to go somewhere else. These guys are totally unprofessional and arrogant. Moving is stressful enough..it doesn't need to be compounded by BOXIE24.