"Geweldige service van Boxie24!"

Ik heb onlangs plastic verhuisboxen gehuurd bij Boxie24 en ben ontzettend tevreden. De boxen waren stevig, schoon en werden op tijd geleverd én opgehaald. Het gemak van huren in plaats van kartonnen dozen kopen maakte mijn verhuizing een stuk makkelijker. De klantenservice was vriendelijk en behulpzaam. Zeker een aanrader! 🌟

"Excellent service"

Very happy that I chose boxie24. They help you in advance with making sure you choose the correct size.

The person picking up my things for storage was well on time and called in advance to let me know when he would arrive.

He was very friendly and took care of packing all my boxes onto the car. Everything went very quick and smoothly.

Will definitely recommend using Boxie24 if you need to storage.

"Alles nicht fair"

Alles nicht fair

"Great overall experience"

The delivery went great, all of my items were there in good shape. Many thanks to the drivers for helping me get my stuff to my room on the ground floor.

"Alles was super netjes geregeld"

Alles was super netjes geregeld. Ik werd 30 minuten van tevoren gebeld dat ze onderweg waren. Onderweg kwamen ze in de file terecht, waardoor ze een beetje later zouden zijn, maar ook dat lieten ze netjes weten. Ze waren snel met alles van de eerste verdieping naar beneden brengen en daarna in de vrachtwagen laden. Alles werd heel voorzichtig en netjes gedaan. Zeker blij mee! 🙂

"7 maanden opslag"

Vriendelijke en behulpzame verhuizers. Telefonisch contact is ook heel behulpzaam.

"Great company"

The whole process was easy. The company contacted me for a more personalised experience as soon as I registered and gave me good advice. The pick up team was amazing, and helped me with some the whole way.

"Friendly and efficient service"

Friendly and efficient service.
I booked on their website over the weekend, someone called me on Monday to confirm details, and they came to pick my stuff up on Thursday. Everything was well arranged, the customer service is helpful, and their pickup service is greatly appreciated.
Only point of improvement - It would be nice if they had a shorter storage period, as the minimum right now is 2 months.

"Nightmare"

Nightmare, avoid at all costs
I felt extremely let down by boxie24 service in Netherlands and I was genuinely shocked to read the positive reviews below. I patiently waited for them to collect my boxes for an entire day, but they never showed up. When I contacted their customer service for some assurance that they would pick up my items as agreed upon, and ETA, they claimed they couldn't reach their drivers and couldn't provide any feedback.
On multiple occasions, their staff had an intimidating approach and even threatened to cancel my booking (which they actually did), even though they were well aware that I had packed everything and needed to vacate my rented flat within a few hours. Despite our time constraints, which they disregarded, they insisted on canceling the booking, which added unnecessary stress to an already tense situation. Plus added financial damage.,It's disheartening to see how they used this situation against us during such a difficult time. The entire experience was nothing short of a nightmare.
In the end, they made the unilateral decision to cancel our reservations and informed us that they had already instructed their drivers not to collect our boxes. We were left scrambling to make last-minute arrangements.
It's truly astonishing that businesses like this are allowed to operate. And they don’t take any responsibility whatsoever.
If they exercise the upper hand like that, just because I asked EstimatedTime of Arrival, i don’t dare imaging what would they do later on once they have the personal items of people. Very unreliable.
Date of experience: 25 September 2023

Update : somehow the company managed to take offline my review and i am reposting here for the attention of any interested customer

Response: we have exchanged at length and you never accepted any responsibility. If anything you were even more arrogant by acknowledging threats made to us and validating that was the treatment we deserved as customers. For the benefit of the readers please note that my husband who made the booking from his email.

Boxie24 suggest you have internal quality checks and improvements, investigate properly with your staff. also you may wish to go back and check emails and review exchanges at the time to refresh your memory on the arrogance and rudeness of your treatment. In retrospective, and after reading reviews of your victims throughout the years I realised we dodged a bullet. We thankfully realised just in time that you are not a trustworthy and reliable company to handle our possessions and I am glad we found other providers that could take much better care of.

"Helpful Pproduct"

Nice idea, good product, very friendly and supportive CS, may te transport from to boxes could be better organized.