Pedal & Chain

Transportation Access and Assistance
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78 reviews
Overall Rating
Customer Reviews about

Pedal & Chain

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Bayley

5.00/5.00

"Eskuta SX-250 MKIII Electric Bike 250W"

I love the Eskuta SX-250 and will be using it a lot

23/08/2023

Helen Booth

4.00/5.00

"Legend Monza"

I bought a Legend Monza, and there was an issue with the folding mechanism. To be fair, they replaced it. The bike is less than 4 months old, and it needs a part on the bottom bracket repaired. I have taken the bike to my local shop, and they are getting the part for £60. Contacted P&C, and they did say they could send out a part, but it is now at the bike shop and I would have to pay to have it fitted. They have offered me £35 if I spend £500 online. That is frankly an insult when two bikes have been faulty. Had they offered me the £35, I would have thought it fair enough for all the hassle I have had. Left a rather sour taste in my mouth and for that, I would not recommend. UPDATE - they have been in touch this morning to say I can have the £35 refund, regardless. That has restored my faith somewhat.

18/08/2023

Mick

5.00/5.00

"Great service"

Great service

28/07/2023

Mr. Shawn Lawrence

4.00/5.00

"Overall a good experience"

Overall a good experience

24/07/2023

Simon Potter

5.00/5.00

"Great service and great bike."

Great service and great bike.. I had some specific requirements and I reviewed 100s’ of different options and suppliers. Pedal & Chain helped me through the process from start to finish.. Rex was brilliant and made the process so simple.. Thanks to everyone involved..

19/06/2023

Mrs Underhill

5.00/5.00

"I ordered my impala bike on a Saturday…"

I ordered my impala bike on a Saturday it arrived on Tuesday. All I can say is if your going to consider buying this bike do not hesitate. I purchased a rad 5 bike which I had to return due to damage. All I can say is I’m so glad that I did. Im 60 years old female. I had a bad accident with my knee and thought I would not be able to ride again. Today I was able to step thru with ease and I’m so happy that I can ride this bike with ease

04/04/2023

Mrs Davies

5.00/5.00

"My Grandson brought a scooter which…"

My Grandson brought a scooter which unfortunately broke, Rex at Pedal and Chain was absolutely brilliant i cannot express my thanks enough for all the help Rex provided, thank you Rex :)

23/03/2023

Dave Lock

5.00/5.00

"Emovement bike I bought is fantastic…"

Emovement bike I bought is fantastic there is a few niggles but that's not pedal and chain's fault they were fantastic, Emovement charger that comes with the panther v4 bike was going really very hot when charging and I wouldn't feel safe leaving it charging the bike and going out ,so I ended up buying a more expensive charger that just goes warm when charging, and the Emovement bike light that comes with the bike is anouying the strap that holds it to the bike is not good ,the light moves about when going over bumps. The bike came quickly through pedal and chain and they were very helpful.

16/03/2023

Marianne

5.00/5.00

"The company go above and beyond to…"

The company go above and beyond to solve any issues

03/03/2023

janievee

5.00/5.00

"The team are great"

The team are great. Rex in particular. I had issues and he is always there to sort them . Thank you

03/03/2023
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