"Outstanding Customer Service"

Bought the Thunder V4. Great bike, but had an issue with the battery which was solved in a prompt and incredibly courteous manner. Excellent company. Highly recommended!

"Brought Yoikoto E Amper bike and…"

Brought Yoikoto E Amper bike and accessories, the communication and technical help prior to buying was great, as was the customer service "Rex" . The bike is fabulous and has exceeded my expectations.

"I was very happy with both item I…"

I was very happy with both item I bought with help with the chat link and pleased with how quickly I received my item will definitely use again

"Quick replying back to my fault I got with my battery not charging 100% and only charging 95%"

Pedal and chain was quick answering my enquiry that I got with my charging and my battery not charging 100% after a month since I btought my Eskuta sx250 mk 111

"A fabulous fat tyred folding bike!"

I received my order of a Hunter + folding e bike a week ago. I am so pleased with my purchase.
I am in my late 60’s and used to cycle regularly ( with a hybrid full size bike) until 18 months ago when I fell off my bike and broke my leg. Since then I haven’t had the confidence to cycle again.
This bike is fabulous for me, I feel closer to the ground, the step over frame is just right and the battery assist is fantastic. As I want to exercise when riding I usually stay in 0 or 1 level assist but when faced with a steep incline the higher levels make the journey so much more pleasurable. I have received so many compliments about the look of the bike from teenagers through to my age and older!
From the moment of order to the delivery, I was kept informed throughout. A very professional service.

"The best company I have done business…"

The best company I have done business with ever

"excellent service"

pedel&chain have from start to finish have been so helpful on the phone or by fast replys to my emails i could not ask for a better service from rex and the team at pedel&chain plus a great ebike and price
thankyou alan.

"Great company and amazing staff"

The guys at pedal&chains were so helpful. As a complete ebike novice I had a fair few questions regarding best bikes for my height and numerous others. Nothing was ever an issue and responses were always prompt. The bike Emovement Thunder V4 is amazing and a real head turner. I honestly could recommend this company and higher. I’m already suggesting my workmates try them out on the cycle2work scheme.

"My experience with pedal and chain has…"

My experience with pedal and chain has been awesome ! Rex is who I delt with and help me find my needs and make sure I was completely happy before helping me place my order hassle free !

"Excellent service from Pedal & Chain"

Excellent service from Pedal & Chain. Delivery was quicker than expected. SX-250 bike is awesome. Very fast response from Rex, polite and courteous. Delivery was perfect, everything was explained to me. VERY HAPPY. HIGHLY RECOMMENDED.