"Great experience "

I started looking around at various sites to get my son his first four wheeler for Christmas. There were other sites with higher ratings but I can’t say anything but good things about killer motorsports. I ordered my bike one 12/7 and received it a week later even with it being the Christmas busy season. The company did make me verify my identity before my card ran, which I appreciated. They answered the phone one out of two times I called immediately but then for the second time they called me back within an hour. If you’re looking for a company to do business with, this one’s been excellent so far!

"Great service came together in one…"

Great service came together in one piece no problems at all I would buy anytime from them that’s how good the service was everything that was explained to me was so easy to follow all directions giving listen to them they will tell you everything you need to know

"Read before purchasing…"

Read before purchasing…
We try to be fair in doing reviews and provide honest opinions on items. After doing our research, we settled on the TAO Cheetah Platinum 125 for a Christmas present. Several dealers had the unit in stock and we chose Killer Motorsports for the purchase. The specifications outlined on the website were what we were looking for in a starter ATV for new riders. It has a governor for speed limiting, a remote kill switch for the adults to use should they need to protect their rider from injury, and a lanyard for killing the unit should the rider fall off. The specs also mentioned LED (DRL) and brake light, which we verified with Killer Motorsports and others dealers and their associates before purchasing. The pictures also noted that the Cheetah Platinum was “NEW”, so being 2024, we figured that’s what we would receive (note, this was advertised this way on the other dealerships websites as well).
What we got, was a unit that was sitting in storage since 08-2022. The packaging was pretty dusty when it arrived but was unclear if that occurred in transit to the northeast or not. While it had the safety features noted above, it does not have LED lights like the description indicates. Disappointing for even a 2022 model in the modern age. A call to TAO directly indicated they never made that unit with LED lighting and blamed it on their web developer. The 2024 model doesn’t have them either, so if unhappy, we could return it (poor customer service). As far as receiving the 2022 model, they deferred us to Killer Motorsports directly, again, accepting no blame. We received the same response from them regarding the age and headlight issue, if unhappy, return it. We were also missing a breather tube for the gas cap, and Killer Motorsports plans to ship one out. So while advertised as new, we got an older unit and were not even offered a discount off the 2024 prices. We also paid extra for assembly and setup (we highly suspect this was assembled prior to making the boat ride from China). The handbrake required adjustment so if it was assembled state-side, they didn’t follow their own specifications.
The good news, the ATV runs well and the speed limiter is a great option for beginners. The bad news, based on the above, we hate being deceived and lied to about a product. So my warning is, while TAO may have a nice product, you will most likely receive something different than advertised, so question everything before purchase, particularly the model year of the unit you want. Disappointed in TAO and Killer Motorsports from that regard.

"It came damaged and I’m in process of…"

It came damaged and I’m in process of trying to figure it all out. 2 pieces were damaged. I doubt I will get this parts before Christmas and this is a present for my son. I did the form but it wasn’t easy to navigate

"Poor customer service so far...."

The bumper that was sent with the fourwheeler will not fit. I am not sure if the bumper is defective or damaged, but it will not accept the fourth screw. I've been emailing customer service for a week, but I have yet to get a resolution.

"The whole process was fast and easy"

The whole process was fast and easy. Gave 5 stars for the service and ease of shopping. Customer service answered all my questions promptly.

"I called the shipper and scheduled the…"

I called the shipper and scheduled the appointment as I was told to do only for the shipping company to come WAY early than what I was told and my package has damage to it to the point that the metal frame built around the atv was dented. Yes I took pictures of it but apparently I’m unable to post them in this review.

"Recemt Order"

They were very responsive to questions, items shipped on time and arrived in perfect condition.

"My previous purchase with another…"

My previous purchase with another company was tumultuous. My experience with killer Motorsport was a god send.

"Showed up on time with only minimal…"

Showed up on time with only minimal cosmetic damage. Overall good experience.