"Chloe was so kind and helpful"

Chloe was so kind and helpful! She made the process really easy and quick and connected with me over the phone on a personal level!

"Very straightforward"

Chloe ensured that the process of homebox helping us set up in our new rental was straightforward. Very helpful and hassle free.

"Chloe is patient and understanding…"

Chloe is patient and understanding person. Always willing to go the extra mile. She's a straight Talker. Which makes you feel welcomed. Communication is key. And trying to resolve customers issues. Is pleasing. Keep up the good work.

"Don't bother signing up to them - absolutely useless!"

Absolutely useless company that just wants to take your money and does nothing to manage your bills! When you email or call you just get fobbed off and told to wait or ring utility companies yourself. Absolute scammers. I would avoid at all cost! if I could give less than a 1 star rating I would!

"Fantastic!"

I had a phonecall with Chloe. Chloe was super efficient, informative and helpful.

"Daisy was very helpful"

Daisy was very helpful!
All the help is very much appreciated :)

"DO NOT USE !"

The thought of dealing with all the bills in your first flat on your own may seem daunting but who would have known this company is WAY more of a headache.

they have cost me hundreds the amount of time ive had to talk to them on the phone during the work day.

i have been waiting 2 months for them to sort out a problem with my electric meter ( the supplier has the wrong serial number) both doing nothing to solve the matter. (at this point i am unable to speak directly with rebel energy due to gdpr, which is ridiculous too )

then in one afternoon when one of the staff said they are waiting for octopus to reply, i call and in one afternoon i find the problem we have been waiting 2 months for ?

How can i make more progress in a couple hours then they did in 2 months ?

because they want to trap, manipulate and take as much of your money as possible and really not care. in the 2 months there is 1 person who actually helped abit.

Terrible company (minus the one staff member)

"The online form was very easy "

The online form was easy to understand as i have learning difficulties

"Friendly and really clear"

Spoke with Oliver who was flexible on call timings, explained everything really clearly and was super friendly.

"Joso was made the whole experience…"

Joso was made the whole experience simple and easy great customer service credit to you would highly recommend your services