"Friendly, helpful service "

Chloe Mart was very friendly and was happy to answer any questions that I had (no matter how silly they may have sounded). Made the whole new experience of sorting out something like this easy for me as I’ve never lived on my own before.

"Pay Chloe More "

Chloe was an extremely excellent help! Made everything absolutely smooth for me

"Back here a few months later after…AVOID"

Back here a few months later after being scammed into this service by Ollie, do not let the nice guy at the beginning fool you. In fact, you are probably here right now because of him. AVOID AT ALL COSTS. This is a massive scam that you can't get out of!

"Matt Stanley was really gentle and very…"

Matt Stanley was really gentle and very helpful and patient as I kept asking him to slow down the pace and explain everything more than once. Lol. Thank you! 😊

"I met today a lovely lady Naurine"

I met today a lovely lady Naurine. She made my evening happy, I just moved to a new property and it's been very stressful. I thanks to Naurine for her excellent and professional support. I can sleep well tonight no stress about my bills 😁
Kindly regards Tetyana Miller

"I contact customer service so often, I might as well pay my bills myself"

I feel like every month I have an issue where I need to contact support, my council tax no longer needs to be paid as they currently owe me for overpayment. I updated my bill on the 7th of February and it still says 'action required' meaning i'm going to be paying again.

It also doesn't help that the live chat function does not work and they NEVER answer the phone.

I need this taken care of please and I want to end this contract ASAP!

"Good communication"

The phone call I've received from Oliver was great. Very clear informations.

"It was easier to talk with and set up a…"

It was easier to talk with and set up a payment. Explained everything clearly

"TRULY INCOMPETENT AND THEY DO NOT REPLY"

This has to be the worst company that I have dealt with. They've been collecting money from my account for months and I just found out that they haven't used it to pay my Energy bill! Now I have a huge outstanding balance with my provider and Homebox is completely unreachable.

"Professional "

Nuariane was very professional