"It was a great experience ,"

It was a great experience ,

"Great service from Dayle"

Great service from Dayle. My bills weren't being adjusted as per the change in billing amount. I'd reached out multiple times over the past month and it was still pending. Dayle sorted it within 30 mins. Thank you!

"Chloe was great 😃 "

Chloe was great 😃
Very clear on everything and a pleasant tone. Vote for employee of the month !
Thank you for support!

"Oliver was very helpful and explained…"

Oliver was very helpful and explained everything in detail

"Very supportive"

I received a lot of support from Chloe Mart today to help set up my utilities bills, she was very useful and helpful guiding my through the platform, clear communication which made it easy to understand what going on and she also ensured that I left the call confident that I can always reach out for further support at any time which I call good service being able to have consistent support when needed.

"Still waiting their reply on…"

Still waiting their reply on overcharging us of gas and electricity bills. I've requested in on 29 Jan 2025 but despite chasers, they have not replied yet.

"Lied"

Gonna keep going homebox until you actually contact me. Said on my last review that they’d contacted me. This is a lie. Your move homebox, I’m still waiting….
Since you aren't answering the phone or emails or even working your call back system, I'll respond on here. You've contacted who? Because you've taken money from ME. So why haven't you spoken to me? Seems like you're fobbing me off because you've severely fluffed up. I want a return phone call since you have taken money out of my account and failed to notify me of that.

"Disappointing Experience with Billing Better Limited"

Worst service I have ever seen.

I'm extremely dissatisfied with Billing Better Limited Company's services. Specifically, I've experienced:

- Incorrect billing
- Poor response times
- Unhelpful or nonexistent replies to queries
- Excessive waiting times
- Overcharging (£30/month) for subpar service

Overall, their performance has been unacceptable, and I would caution others against using their services.

"Excellent!"

Stacey was super nice and patient, I strongly recommend the service

"Wonderful"

Wonderful, fast, friendly, conscience with a professional nad positive attitude! Thanks for all your help