"Satisfied Customer"

Really pleased with the support of the Consumer Refund Service (CRS). I wouldn't have known where to begin with making a claim against mis-sold PPI. With the support of CRS I have received a compensation payment (refund of PPI plus interest). It is worth paying the commission, I am very happy with my 80% as I would have received nothing without support from CRS

"Taking a while for some of the payments…"

Taking a while for some of the payments to come through because aspects of compensation relate to my late husband's accounts - held jointly with me, but I have been grateful for all of the help I have received from Consumer Refund Service. They have found accounts I had completely forgotten about. Thank you.

"Would recommend this company"

Would recommend this company. If they hadn’t been in touch with me I would Not have done nothing about claiming PPI. Albeit they made it clear at the outset that there would be a percentage fee to pay if there was a positive outcome but, at the end of the day, they did all the groundwork and I was very happy with the outcome and two PPI payouts.

"Thanks Consumer Refund Service"

Thanks Consumer Refund Service - I would never have found out that I was owed PPI if I hadn't contacted you.

"great service,thank you very much,"

great service,thank you very much,

"Thanks to the Consumer Refund Service"

The Consumer Refund Service has been a great help at every stage of the claim process. I am delighted with the outcome and could not have achieved any of this without them. Thanks so much.

"I don't like being sent a letter…"

I don't like being sent a letter demanding I send you the money within 7 days on the strength of a letter/invoice you CLAIM to have sent me before. I NEVER received such letter/invoice

I have spent the past few days searching for my cheque book (last used about 12 months ago) and I don't like paying over the phone (credit cards OR debit cards), but in view of the nature of the letter 'The invoice must be paid within the next 7 days' (I presume OR ELSE.... I had to use my credit card to pay

Bearing in mind there has been this health outbreak - don't you think that you are being unreasonable? I don't do online or internet banking and as I have MS I did not want to leave the house to go to the Post Office (to send a cheque by registered post) for obvious reasons - I am not happy with the way you have conducted yourselves

"Highly recommend"

I wasn't going to bother even looking to see if I'd had PPI as I didn't think I had. How wrong I was and the Consumer Refund Service sorted everything out. Prompt, efficient and professional. Yes they take a percentage but you know that before you proceed and tbh they are very welcome to it.

"Very happy with the settlements"

Very happy with the settlements

"Thank you"

Thank you. Very professional service