"SCAMMERS"

It would seem my Trustpilot review was removed (Elan reported it), which definitely raises some concerns about their transparency. They tried to silence me, and others, but it’s important to ensure these details are out there for the sake of those who may be left without their desired treatments.

PUBLIC INFORMATION FROM COMPANIES HOUSE UK: CEO, Anna McCartney resigned from companies house on 21/12/2023. Possibly a sign that she knew of impending issues. Head of marketing Charlotte Drysdale started in a new job 29/02/2024 (her LinkedIn profile) just before the closure. Their director, Gregory Bittar, resigned from companies house on 24/10/2023. All readily available information.

Their Australian clinic had THE SAME SCAM - they had massively discounted all of the products on their Australian website leading up to their clinics closing. Do a quick search.

And the really worrying part? Julian Ameler’s connection to The Smithfield Group, which just happens to own LaiserAid, too (google it). It’s the kind of web that makes you think about the entire operation.

Elan has left many people in an incredibly tough financial position, and the only way they’ll be held accountable for it is if people take legal action against them. The media still have an obligation to run with this and touch base with ex-employees, who surely have a lot of active information to share.

"I have had a similar experience to a…"

I have had a similar experience to a few other people on here.
Paid for a course of 8 treatments of laser hair removal to only have had 2.
The company closed with immediate effect.
I tried to contact them but with failure. Didn’t get any email feedback from them either refund.

SCAM

"They have opened up their Instagram…"

They have opened up their Instagram again! What a scammer! I can’t believe how to scam all consumers!

"Lost all my money on treatments"

Lost all my money on treatments. I have set up a facebook group so we can discuss how to get our money back. We need to get legal advice. The Facebook group is called Elan Laser Scam please join so we can discuss next steps

"Liars and Thieves "

So glad I only paid a deposit to these thieves. I have not received any information about them going into administration even though I was meant to have an appointment next week. I only found out as I was showing a friend where I was going. Absolutely disgusting.

"Elan laser are a scam"

Elan laser are a scam. I can’t believe how they conned me out off my money. They charged me for 800 for sqt and 1800 for laser and I got one session off each. Disappointed and disgraceful.

"I’m gobsmacked to say the least"

I’m gobsmacked to say the least. I arrived for my appointment today to find the whole place shut down, having had no warning or notice that this was the case. I cannot believe this company has been allowed to treat their customers in such a poor manner, leaving us out of pocket without so much as a FU.

"Liars"

Disgraceful company. I paid for a block of 10 sessions upfront, so far I've only had 2. Was supposed to have an appointment earlier in the week, but received a text advising the clinic was closed due to urgent building works. I called and rescheduled my appointment - only to receive a follow up call to say the building works were still not finished, so I rescheduled again for next week. I just so happened to walk passed the clinic at the Springs today, and saw a notice on the window advising they have ceased trading and are permanently closed. I'm glad I saw this today, otherwise I would have turned up to my next appointment completely unaware!
At no point, when speaking to them, was I advised the company would be closing down. They were quite happy to lie to me on several occasions both on the phone and via text message! They should be ashamed of themselves!

"I heard from a very good source"

Write your reviews on Laseraid - same investors and an operating business

I heard from a very good source
It was going through a pre pack and the SMITHFIELD group investors pulled out at the very last minite
All staff lost their jobs and not been paid or received any notice or redundancy. Investors Smithfield’s didn’t even tell the senior staff or anyone they only found out from administrators. Check Laseraid Uk - same owners
The Administrators are same ones as Body shop

"I similar to a few other people on here…"

I have had a similar experience to a few other people on here paid for a course of 10 treatments of laser hair removal to only have had 4, no word from the company at all for me to only find out when turned up for my appointment to gind a notice on the door.. I will be calling my bank to see if I am due some kind of refund if not and will be contacting Martin Lewis. If you haven't done so please contact your bank you maybe able to get some money back.