"Order never arrived"

Paid for next day delivery and two weeks later I still never received my order.

I sent them an email asking why I still didn't get it and they said they was a problem with the shipping and that I had to check my junk box (never received any messages from them even in my junk box). Surprisly I instantly received a message from Paypal telling me that I was refunded.

At the end I never received what I bought and I had to complain by email to get refunded otherwise I guess I would simply never be.

Fast customer service but I really felt like they tried to cheat on me.

I really don't recommend this website.

"Great customer service! Quick reply!"

Quick help with any questions regarding a part you are looking for!

"TOP class Support and After Service"

Super fast delivery, CPU was better than expected and at a bargain price, highly recommend to all looking to extend the life of their PC. Thank you PCUpgrade.co.uk

"Quick Shipping & Great Customer Service"

Prompt delivery and very good customer service thank you!

"Great Service"

So glad I contacted them. Had issues with a slimline system sold to me by a questionable high street retailer that suggested the system would be fine for gaming. What a mistake. I did try to return the product but they said since it was a special offer all they could do was offer store credit at a fraction of what I had paid.

I felt cheated and contacted them just enquiring what I could do. They gave great advice to get the system up and running on the games i wanted to play (mainly Warcraft and Star trek online), alright it isn't a gaming mega machine but it is far better after the advised graphics card was fitted.

I will definately be using them in future. They truly are the difference between sales people and technical experts.

Thanks.

"Cheapest Dell laptop parts"

Superb service and fast delivery! Purchased Dell parts (cheapest i could find on the net) for my laptop, delivered the next day perfect.
Wouldn't hesitate to recommend to colleagues and friends
Well done PCUpgrade.co.uk