"Customer Support was brilliant !"

Customer Support was absolutely excellent which is hard to find this day and age. Great Company which I would recommend 100% !! ..... 10 out of 10 !!

"Still a great experience 4 years later"

Nov 2020 - I'd like to send a shout out to to the team at PCupgrade especially my builder Stu who handled all my queries and concerns with such professionalism. Some of my friends tried to trip him up with his suggestions but he came back with facts and links to back them up and left my friends speechless. I ended up with over 80 messages back and forth with Stu to which he answered all my endless questions and gave me great service. Will definitely recommend them to anyone looking to upgrade or buy a new system!!

Update Nov 2024 - I'm back 4 years later and with Stu again (glad to see they kept him). He's given me solid advice and entertained all my questions, queries and concerns. This time we went for a much higher system specification and looking forward to my delivery now 😀.

"Monitor I ordered was not in stock"

Monitor I ordered was not in stock even though the website showed it was. I was called immediately to explain the error. They managed to source the correct monitor and it was delivered within 2 days. Good company to deal with. Just dropped one star due to the incorrect website information.

"Sent the wrong charger initially but…"

Sent the wrong charger initially but were fantastic about resolving the situation

"Great customer service and fast delivery"

I had a Desktop PC PSU blow up on me (blue flash) early one Thursday morning. I was looking for the same model of PSU. PCUpgrade phoned me to say it had been made obsolete but they had checked and the replacement model they suggested had the same specs. I went with this and it was delivered on the Saturday. It was easier to fit into the Desktop PC (flat cables instead of large round cables) and it all worked fine when switched on. Great customer service.

"Fantastic company!"

I went on to order a new motherboard, as I suspected mine was fried. They managed to source me a replacement board that is out of stock everywhere and got it next day delivered! Leo in particular was extremely lovely annd helpful.

"Great service!"

I was trying to get hold of a particularly difficult to find Asus laptop power supply. They searched around for me and even after finding none available in the UK, carried on and managed to find one in the Netherlands shipped within two days and early morning. Couldn't ask for any better service. Thanks again Leo!

"Great service"

I was looking for a hard to find piece of hardware. Found one on their website and ordered it... they called me to tell me they didn't have the one I wanted, but offered me a few different options. They're very knowledgeable, very honest and their delivery arrived on time

"This is my third time back"

This is my third time back. I did what some do I went alone in the beginning but more than I knew. So I asked for help from pcupgrade the team just helped me get figured out what was needed best thing I ever did. Not to mention these are the best priced for value in my opinion competitive priced. I genuinely know I can rely on the quality of the product being sent to me, not a single problem with multiple items now prompt post and I feel perfectly reassured coming to this store knowing it’s gonna be sorted. I not by choice for some reason end up running on F chips mainly so I need perfect boards or good luck troubleshooting it. So the team deserve special mention.

"Leo @ Pcupgrade was very patient and…"

Leo @ Pcupgrade was very patient and helpful over the phone when I was looking for a motherboard replacement and the one I had ordered was not in stock.
Helped me find an alternative that works great.