"Excellent customer service"

Excellent customer service!
Leo personally managed my order from start to finish, finding compatible components which suited my needs,
And even offered to assemble and test them before sending out, rare to find a company and person willing to be so helpful, will definitely be back!

"Great service each and every time"

Great service each and every time. Can't fault these guys one bit, very friendly and helpful. Will always source a part for me even if it is the last one left on the planet.

"UNTRUSTWORTHY- 'IN STOCK' - AIN'T"

Advertise parts as in stock when they are not.
Confirm your order for the part.
Then days later tell you they can't complete your order because they never had the part afterall.
Which could be more than problematic as PCUpgrade's whole purpose is hard to find parts.
If your after a hard to get part, save yourself a whole lot of time and trouble and look elsewhere.

"Great service"

Great service. My Pc was suddenly didn't work, then I took it to PC Upfrade, the staff were very helpful. Sorry , I can't remember the name of the boy who repaired my PC, but he did a very good job, chatted and offered advice and checked my Pc and sorted the problem. Very pleased with the service overall.

"Great service and experience"

I ordered two monitors with PC Upgrade as they were cheaper than Amazon and delivery would have been quicker, they came functional and promptly! I had a query regarding delivery that the team were super helpful in resolving for me, can't fault the customer service in any way. Would shop here again.

"Simply awesome"

Simply awesome!

Jaster has been the most helpful person I've encountered ever. I have a new rig (3090) and was struggling to play a new VR game, neigher the Dev team for that game or the Discord could work it out. PC Upgrade jumped in and managed to get it fixed in a few hours of holding my hand from start to finish!!

Just amazing customer service! Do not hesitate to use them for anything!! WOW. Super awesome.

"Windows 11 upgrade"

I would have normally bought computer components from Amazon or Ebuyer but recently I came across PC Upgrade .I wanted to bring my desktop up to Windows 11 spec , I needed to get more information on a couple of things and spoke to Stu , he was so helpful with his excellent advice on what to buy, how to fit and set up everything. I've finished up with a lightning fast pc having gone with all of Stu's suggestions , without his help and incredible knowledge this 60 year old would have made a right dog's breakfast of it all , so much has changed in the last few years of which I knew very little about but with Stu's guidance and patience all turned out perfectly , I can't thank him enough

"Kept me informed and were very helpful"

Kept me informed and were very helpful. The PC case was not in stock but they have sourced it quickly and the item was delivered as promised

"For astro image stacking I needed to…"

For astro image stacking I needed to upgrade RAM on my system, which can get pretty technical. After sending PCupgrade details of my existing RAM chipset (which is no longer manufactured) they recommended a matched like-for-like RAM chipset to use with my existing chipset. Very quick with delivery and the product works very well indeed, installed and setup in only 10 minutes, no configuration necessary. Thanks very much Stu.

"False advertising stock as available"

As per other comments I phoned up in advance of ordering to check the stock and the item I wanted (an Asus PN40), shown as in stock on the web, wasn't actually in stock. A more expensive item was available.
They spun me an excuse about not being updated over the weekend, but I first saw it last week. No excuse these days for stock to be shown incorrectly. Its clearly false advertising, bait and switch techniques. The computer system he used while I was on the phone seems to know the stock, why don't they just use that database for the website?