"Excellent service"

Excellent service, I ordered the graphics adapter yesterday and it arrived today, the customer service guy was professional and we are happy and will surely use PC Upgrade again.

"Cant fault them"

Cant fault them. Worked really hard and went above and beyond to diagnose and sort my problem including free tests of my components. Then presented several options within different price ranges with clear explanations of the pros and cons of each. Will definitely be using again. Thanks guys

"Thank you Leo"

I wanted to source a board from a UK location for speed of delivery and hopefully easier communications. Ordered a Gigabyte board listed on the website then got a call from Leo saying it was not available, but he would try to find something else suitable. After a couple of calls a suitable replacement was decided upon and it arrived within a few days. The alternate Gigabyte board was immaculate, was fitted easily and is working flawlessly. Whilst it seems a bit annoying that an item listed for sale was not actually available, Leo made all efforts to source the alternative, establishing the precise technical needs for my purposes. His comprehensive knowledge and customer focus were exemplary and PCupgrade would definitely be the first port of call for any future purchases of similar kit. I am very happy with the positive outcome and Leo's personal concern for finding a solution.

"First class advice and service"

Called and spoke to Leo about a legacy motherboard that died. He took me through the whole process and dispatched a compatible board that arrived next-day. First-class. Thanks also Stu for the copy Invoice :)

"Excelent service"

Excelent service. Changed my order after initial order placed and wasn't a problem. Good advice as well. Will deffinitely use again.

"Really good."

I ordered a gigabyte 1050ti and then less than 2 days later, it arrived in a sealed box for a decent price. Would recommend during this pandemic!

"Not happy"

Not happy, twice used this company to buy items, and twice they have called me to cancel. Only to see them relist it at higher prices. Bunch of time wasters. STAY AWAY unless you like waiting for refunds

"5 star service from PcUpgrade"

5 star service from the Team at PcUpgrade....They put together a great personalised PC package for us and gave us great support with the start up and installation process - Will be using them again in the future..

Excellent Work Guys! Thank you so much for all your help and support

"A great company to deal with during…"

A great company to deal with during COVID lockdown.

My 5 year old Gigabyte gaming computer stopped working due to it getting corrupted, my GA Z170 gaming K3 was no longer available to buy from anywhere and on top of all that, all PC repair places were shut due to COVID.
After searching the internet, looking for a replacement is was looking impossible so i called PCUPGRADE and spoke to Leo who was really helpful.
Leo gave me great advise and located a new motherboard from MSI.
The MSI motherboard did the trick with a straight swap. Up and running again within a few hours due to the help and advise from Leo.
I can not thank him and his team enough, it’s saved me hours of work, plus £££s.
I spoke with Leo and thanked him personally for all his help.
Just speak to PCUPGRADE first they will save you time & money!!!
John.

"Bought a hard drive wich they said…"

Bought a hard drive wich they said original wasnt in stock replaced it with another one similar price but hard drive was second hand as there was someone elses info on there.

Ordered 8gb ram instead they sent 4gb ram.

Ordered retail cpu wich was again sent in and amd processor box.

First time experience would not shop here again.

Customer service is good but goods they sent me are mostly second hand from hard drive to cpu. Only thing new was ram wich was the wrong kind anyway.