"Great communication and quick delivery!"

Bought a graphics card that I couldnt seem to get hold of for a decent price anywhere. Great customer service and recieved it super quick. Would use again!

"Stu's service was second to none"

Stu's service was second to none. I was grief stricken thinking my PC might be beyond repair but he fixed it for me in a very timely fashion with all my data intact at a fair price. There was great communication and customer service all around that far exceed every other PC repair company that I had correspondance with regarding my issue. I would go again for future issues.

"What a pleasure it is these days to…"

What a pleasure it is these days to find a company with excellent customer facing skills. Prompt, professional and caring.

"Fantastic communication and customer…"

Fantastic communication and customer service. The staff went out of their way to facilitate my order and to help find a solution to my problem.

"This company was very helpful and…"

This company was very helpful and professional. They didn't have the motherboard I originally ordered. A little mess up in there storage. But they called me up and offered me 2 other boards one slightly cheaper one slightly more expensive. Asked me what I was wanting from the board and talked me through what one will give me what I wanted. Thank you very helpful and a personal thank you to.... sorry can't remember there name but it was either Leon or Leo. Great customer service. Will be using again.

"Super helpful and knowledgeable!"

Got a call a few minutes after placing the order online to offer a replacement power supply model as the one I wanted wasn’t in stock. They were super helpful and I got the item the next day.

"This company went beyond being help…"

This company went beyond being helpful when, another company messed up installing my Asus maximus V Formula gaming motherboard. When the other company messed up, this firm of specialist PC suppliers sorted it out 👍Sent step by step instructions on how to install the board correctly 👌. Have used them many times in the past and would highly recommend these brilliant Techies 👏👏👏👏

"Stock levels aren't accurate - don't get your hopes up"

I checked Trustpilot before ordering from Pcupgrade as i usually do with new companies i've not ordered from before. I saw great reviews and that it was a genuine company and most of the bad reviews i saw were for the same reason I'm leaving a low score review, they don't actually have the product in stock despite it saying it is in stock on the website and also allowing you to complete an order. This does seem to be a common reason for low score reviews here so my recommendation would be to call ahead and make sure it's in stock before ordering especially if you're paying the extra postage for next day delivery. I must say the reason I've added an extra star was because I got a phone call rather than an email explaining it wasn't in stock and they were very nice and polite.

"The customer service here is so good…"

The customer service here is so good they are so friendly and helpful, I recently brought a motherboard and was having issues getting my pc to post, I sent the motherboard back off to them and they tested it for me when I got it back I got a phone call from the technician who spent hours of his time helping me troubleshoot each specific component he even helped me with installs and booting and we eventually got it to work, overall absolutely great experience and will be recommending pc upgrades to anyone building a computer

"Excellent customer service!"

Ordered a CPU which had a stock issue, but whilst on the phone to discuss, Stu gave me lots of valuable advice as he thinks the problem could be related to a GPU issue and not CPU. Will be going through all his tips, and if he is correct then will gladly being my custom back to PC Upgrade to purchase the GPU upgrade!

A lot of companies would just gladly take your money without checking suitability and I am very grateful they went the extra mile to save us buying the wrong thing!