"Only the best for a best grandson!!!"

Where do you go when a grandson has all the best specifications for a gaming computer, but you know he hasn't really? 'PCUpgrade', that's where! As always, Stu & his crew were superb, & the PC itself an absolute blinder, with one very happy owner!

"EXCELLENT Customer Service"

Ordered a part for upgrading my PC, they rang me up to show me FAR better alternatives for the same price point that I had missed. Then they took the time to ensure everything I was choosing was compatible (my first choices were not) and they were there to answer all my questions. I now have a phat PC ready for a GPU upgrade as soon as my bank balance permits. If you need help Stu is the man!

"Amazing"

I started my first PC build a few months ago, but what I didn't know is that all my parts were discontinued or just not very good. Luckily, Stu at PCupgrade came to help me choose some better parts and even help me afterwards with updating the BIOS. I saved lots of money in the process and learnt lots of tips for future systems I might build.

"Avoid this place! Stock availability online is false "

Ordered a legacy motherboard on their website. The website said IN STOCK. I then get a phone call from them saying they don’t actually have that item or anything similar in stock! And would I like to upgrade? When I needed a legacy board specifically for the parallel port and not for gaming. I then asked them if they could phone me back and let me know what legacy stuff they have which has a parallel port onboard. And after 5 hours of waiting I called them back to cancel order.
But according to my bank because they’ve taken the payment as a deposit so they can adjust the price depending on me upgrading, it’s going to take 30 days for them to return payment.
Avoid this place like the plague and do not trust their website!
Update: as of 8th April still no refund!

"Ordered two new hard disks"

Ordered two new hard disks, when chased was told they had been sent the wrong disks so could we wait but they did have some others that we comparable so we accepted them. When we received them one made a noise so we ran some tests with crystaldiskinfo, we found to our horror that both disks were not new and had over 26 thousand hours of use on them!

On the phone they are very good and arranged the return in good time even though it was at our cost!

"First class company"

Spoke to Leo who was very helpful, ordered new power supply and received better than I ordered at no extra cost, thank you PC Upgrade.

"Really helpful company great customer…"

Really helpful company great customer service fast delivery
Highly recommend

"100/100 GREAT SERVICE"

so far so good, ordered a CPU, ( which we haven't installed yet), they rang to check if I had the right CPU for my motherboard, if I needed a cooler for it, when they were going to send it, also how they labelled the package to get to the Channel Isles and rang to give me the tracking no'. What more could you ask for !
Will defo use again, especially for the new cases we need!!

"Great Company - Would Defo Use Again"

We ordered a custom gaming PC from this web site as the prices were great and they could deliver in time for Christmas. Having a custom PC build is much more complex than you might imagine but Stu kept us updated at every stage in the build process, even putting in more expensive components with no additional charge to get it built quickly. Took 4 working days from ordering to the PC arriving (this was the week before Christmas!). Very happy with the PC and would defo use this company again.

"Pretty Much Got Scammed"

I ordered a Gigabyte Power Supply. A nice staff member rang me up and said they had a replacement product (different to the one I ordered). Little did I know it was almost half the price of the one I originally ordered and didn't get any money back for it. I have now left a complaint on the website 'Contact' page but a week and a half later and I have not got a reply of any description. VERY DISAPPOINTED!! So now I'm left with a cheaper knock off version of what I first bought with no refund.😡