Freedom Motors USA

Vehicles & Transportation
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89 reviews
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Freedom Motors USA

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Mabel

1.00/5.00

"Beware"

I used Freedom Motors(FMI) for a manual conversion of my van. I previously had a manual conversion by another company. I never heard a sound from my old van; no muffler noise or rattle from the Q'straints. Both vans are rear entry conversions. The FMI conversion van had a noisy muffler from day 1 of conversion and the Q'straints rattle over every small bump. The length of the front Q'strsint is not long enough to attach from the rear compartment; the old van did. To attach, I have to drape myself over the middle seat. It's not very convenient on a good day and then add cargo/groceries in the middle seat, and rain, wind and bitter cold with your butt literally hanging out the side of the van. I knew the original middle seats would be replaced but was not until delivery that the seats do not move or recline. Overall I'm disappointed with the result and know that they could have installed different Q'straints to eliminate the rattle and refused to rectify without additional cost.

18/10/2022

customer

5.00/5.00

"My experience with Dale Burns with…"

My experience with Dale Burns with Freedom Motors was excellent. He was very knowledgeable and asked all the right questions to make sure I was getting the proper vehicle so I could transport my mother who is wheelchair restricted. He kept me informed every step of the way and explained the entire process. He also provided me a video walk around of the vehicle which was very helpful since I was in Arizona and he is in Michigan. The delivery of my vehicle was on time and Dale made sure I knew I could contact him if there were any questions after delivery. Great service & very caring staff. Thank you!!

18/05/2021

Deborah Woods

5.00/5.00

"My Sales Person went OVER and BEYOND!"

I started my search for my little brother’s modified wheelchair accessible vehicle last September 2020. I reached out to so many different dealerships and basically was told here is our site with our inventory if you find something you like call us back. Not with Freedom Motors a man by the name of Shaun assisted us over three months after me changing my mind several times about the vehicle I wanted. He was so patient and he stuck with us every step of the way! He even drove up a vehicle from MI to GA to allow us to test drive and see in person what a modified utility vehicle looked like. Well to make a long story short we end up purchasing a new 2020 Traverse rear entry vehicle that was recently delivered! Myself and my little brother are in love with our purchase! I would recommend to anyone looking for a wheelchair modified vehicle to use Freedom Motors but don’t forget to ask for Shaun he will not disappoint! He genuinely cares and he made us feel like it was much more than a sale for him(that goes a long way especially during the times we are in Shaun embodied what Customer Service is). Every dealership needs a “Shaun” and even after the sale was complete he followed up with a call ensuring that we were happy with the vehicle along with making sure if we had any questions he was still available to assist! Thanks to Shaun and Freedom Motors again!

Signed A HAPPY CUSTOMER
Debrah Woods

10/01/2021

Quantavis Harris

4.00/5.00

"A loan I never gotten from freedom loan"

A loan I never gotten from freedom loan

04/12/2020

Sheri Tutino

5.00/5.00

"Great Experience!"

A big "thank you" to Mr. Ray Fosburg from start to finish. He was informative, knowledgeable and especially patient with my husband John and I while deciding what vehicle would fit our needs. He is definitely the right man for this job and we appreciated all his hard work and the time spent with us.
Thanks again Ray!
John & Sheri, Medina, OH.

08/10/2020

Chip Owens

5.00/5.00

"Happy"

My experience was all positive. My wife spoke with Ray on the phone, and the day after that he was actually in my driveway in Georgia with a vehicle to check out. Pretty great response by any measure. We found the vehicle we wanted online and Ray guided us through the process. He was also there to pick us up downtown when we came to Battle Creek pick our van up in person. He thoroughly familiarized us with the operation of the van, and even gave us a nice little tour around the operation there. I recommend Freedom Motors without reservation.

27/09/2020

Mildred Davis

5.00/5.00

"He Knew Best! :-)"

Good Day! I had originally wanted a Chevrolet Traverse to transport my daughter and the wheelchair. Mr. Ray Fosburg and I had talked on the phone and I thought he would be bringing one for me to see. Well he showed up with this really nice Kia Telluride to show my daughter and I and the wheelchair fitted just perfectly and she smiled at me and at Mr. Ray! If I could have bought that one, I would have but it was a demo. Fast forward...as I was taking my daughter to an appointment a few days ago, a Chevrolet Traverse drove past us, and then got in front of us. To my surprise, I was telling myself, "That Mr. Ray sure knew what he was doing when he showed me the Telluride because that there Traverse would not have worked out as far as room was concerned for the width of the wheelchair." If I had gotten the Traverse, it would have been a side-entry conversion. But with the Telluride, I have a rear-entry vehicle which makes it a lot easier to just push the wheelchair in. Plus, the Telluride is much wider than the Traverse. I have nothing wrong with the Traverse. It just would not have been the best fit for the wheelchair. So again, thank you Mr. Ray. And thank you Freedom Motors! It makes getting around town much easier.

Mildred Davis

07/08/2020

Latasha Sanders

5.00/5.00

"Awesome place to purchase from this is…"

Awesome place to purchase from.!”Hello my name is Jenette Johnson and this is my second time purchasing from freedom motors for my daughter Miracle I got this year in May and Mr.Ray Fosburg deliverd her beautiful sporty van showed us everything we needed to know he came to are coffee shop with a very positive vibe very friendly and very caring about his people he meets. we even had some laughter in all that’s going on in the wold today felt good to meet an amazing sales man bringing joy from another State with good vibes. he even bought some of are coffee beans to take back home wow best experience all around thank you so much Ray for letting us know all about are van I definitely will be recommend you to others.And will always want to only deal with you in are next purchase Thank you for making this the best experience ever from freedom motors😊

25/07/2020

Consumer

5.00/5.00

"Good Experience"

I have purchased two vehicles from Freedom Motors
in the last five years and both transactions have been
easy, very fair, and great to work with the sales reps.
Dominic was very helpful in answering our questions
and showing us our vehicle on line and helping us with
transporting.
I recommend Freedom Motors to anyone.

23/07/2020

Lynn

1.00/5.00

"Very disappointed in this company- how…"

Well first of all Justin was not the person that spoke to me or had any contact with me what so ever. He never returned my e-mail. And not I am not satisfied- I understand depreciation of a vehicle and let me tell you this one sat in the garage every day- was not out in the weather, was hardly driven at all for 5 months due to a surgery and Covid so put very few miles on it compared to normal usage. So there is no way an addition of less than 4000 miles took a vehicle from $35,000 to $17,000 no matter what you say. It is still in the very same shape now that it was when I received it so other than a good cleaning and going over it- is ready for any other person to purchase it! I feel you are doing an excellent job selling to people that you can take advantage of but doing nothing to help afterwards! And lets not forget months trying to get any answer from anyone there- and that was AFTER Covid and opening back up!
Very disappointed in this company- how can I vehicle go from a price of $35,000 to only worth $17,000 a year later- with only 3,000 miles added on to it. That doesn't say to much for the quality of your work to lose value like that. We desperately needed this vehicle and I believe that was and continues to be taken advantage of. I no longer need this van as my husband passed away but now at least I won't be upset to lose his van as I can't lose that kind of money that is still owed on this vehicle. Trying to figure out why vehicles older than mine on your website are selling for such a higher price while mine is worth so much less.

16/07/2020
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