"Sean was very nice and personable in…"

Shawn Carney salesman was very nice and personable in the beginning of our transactions as well as at the end. However in the middle I found it very discouraging when he never returned calls. At one point I really didn’t believe the sale was ever going to go through, so we contacted another vendor. Ironically, on the day of our appointment with the new vendor, I heard from Shawn. I would definitely recommend continued communication between sales and customers until delivery 6 weeks later.

"Trustworthy and Friendly"

Honest, Good Product at a reasonable Price. Very Happy with our handicap vehicle.

"We were very pleased with Freedom…"

We were very pleased with Freedom Motors. They took our vehicle in on trade (gave us a good price), helped us arrange financing, and delivered our van to our house in Missouri. Anyone needing handicapped accessible vehicle should contact Freedom Motors first!!!

"We chose Freedom Motors based on the level of service and individual attention."

We chose Freedom Motors based on the person who worked with us. Throughout the process we felt like Jim went all out to take care of our family. This purchase was a challenge financially for us and the timing was very difficult between health challenges with kids, handicapped renovations being done to our home, and the busiest time of the year for both of us as parents at our jobs. Jim did everything possible to make it simple. We also appreciated that when they found a potential problem with our vehicle they let us know right away and helped us to find a better vehicle to still meet the deadlines under which we were working. We can't say enough good about Jim as a person, professional, and advisor. We grew to trust him and believe he was looking out for us. He even drove the vehicle to us (across several states) to meet the deadlines for our loan and funding.

These folks seem to really care and want to do the right thing. We are only a few days with our new vehicle but it is a massive weight off of our shoulders to now have this.

"They were very undstanding on what i…"

They were very undstanding on what i wanted and very kind

"Poor Management When Things Fell Apart"

Everything moved along nicely until a recall happened prior to shipping of vehicle.

Suddenly communication came to halt. Then received a phone call from sales manager stating approximate timeline ordering and arrival of part. But then had to initiate a response three or four weeks later to learn part hadn't even been ordered by the sales manager, and would be eagerly ordered (again?).

Now waiting for vehicle which may not even arrive before payment is due, and I haven't had a chance to drive it, test it out, etc.

Hopefully this is not representative of future experience(s) for anyone, not just mine.

"Great experience!!"

Everything, from the car being picked up to being delivered after the ramp conversion went smoothly. I received updates on how everything was going and all of the Freedom Motors staff was always ready to answer any question that I had. My car is back and I love it!

"We received a wonderful van ."

We received a wonderful van at a much more reasonable price than other companies.. Also, our liaison, Jim, went out of his way to help us , making the experience easy and pleasant. We’d use Freedom Motors USA again.

"Meeting with Oscar (salesman) was fine"

Meeting with Oscar (salesman) was fine. Very helpful and pleasant.

"we appreciate all the help you gave us …"

we appreciate all the help you gave us and we have no reservations and we recommend your company to anyone that is in the need of this type of auto when you are in need of transportation for wheel chair bound people. thank you again.