"Sadly poor quality"

Flowers did not survive long and looked very dry on arrival. Shame as it was a mother's day gift.

"BE CAREFUL IF YOU USE THIS COMPANY …"

BE CAREFUL IF YOU USE THIS COMPANY …. Reasons being.. just not great service and the product was of poor quality…

1) I ordered as per their website, I picked a delivery day/date that was shown as AVAILABLE on their own site. I get a message 2 days later telling me ‘SORRY’ but we can’t deliver now on that date/day; so pick another ! Flowers arrived several days after they were meant to.. why advertise a day as available if it’s not ..! rather disappointed..

2) The person whom I sent the flowers to, found them literally ‘THROWN’ on the floor of their small communal hallway; not delivered to the actual address (only 2 floors and 9 apartments in total) … how lazy is that .. IFlorist who we have used several times have always delivered to the front door …

If I didn’t have to use this company then I wouldn’t .. sorry to say.. but that’s my own opinion…

Add to that … The flowers were a bit crumpled when they arrived, but bloomed ok. As I say.. be careful ..

"Lovely communication when Letterbuds…"

Lovely communication when Letterbuds couldn’t deliver due to Easter. My mum loves the flowers.

"Disappointed"

The flowers were half as many as expected- looking nothing like what was originally ordered.
Disappointed

"Some of the flowers were dead and…"

Some of the flowers were dead and majority were squashed. For the price I paid I would of rather purchased them in person from somewhere else

"Flowers arrived as arranged and I was…"

Flowers arrived as arranged and I was kept informed of arrival time slot
When they arrived the flowers were beautiful and fresh

"Order didn't match photo/description"

I ordered a mothers day bouquet based on a description and image, but when my mother sent me a photograph of what she received, it was a poor imitation. The flowers listed were not in the bouquet, except for five roses which were in bad shape. I wrote to the company on March 19 with photos, but they haven't responded.

"Very pleased all round."

Excellent transaction, prompt delivery and my friend said the flowers were beautiful.

"Sad flowers that quickly went bad"

The flowers arrived and were looking quite sad around the edges, we thought it was just the outer bit of the roses but they then continued to get worse and worse. This is really sad as I sent these to my mum for Mother’s Day and she is really upset with how the flowers look.

"Good experience"

Flowers were delivered on time and the recipient, bought for Mother’s Day, said the flowers were lovely. Would definitely use Letterbuds again