"Luisaviaroma"

Luisaviaroma, nella lista delle cose che più amo.

"Tutto perfetto"

Tutto perfetto

"Magnifico ottimo"

Magnifico ottimo

"I am very disappointed"

I am very disappointed, I ordered the clothes on 2.12. and 13.12. The package was supposed to arrive by the end of the day. The status on LVR app is that the package has been delivered. DHL tracking says that the package has been handed over to a third party and that information about the package is not available. The customer support from LVR rudely replied that the package had been delivered, Dhl customer service does not provide any information on when the package might arrive and whether it will arrive at all.
Based on all of the above, I've wasted my time and money. Information is impossible to get and the disrespect for customers and their money is a big zero!

"Disappointed with my first purchase"

Disappointed with my first purchase. The size guide is generic and not specific to the product. A waste of time and money with 16.00 euro shipping fees. Will not be buying from here again.

Thanks for your response below… but why would you make it so complicated for customers and have a size guide associated with a product that’s isn’t accurate!? Furthermore you expecting the customer to do the work!? Makes no sense.

"Spedizione fallita"

Ho comprato sabato 8/12 e ad oggi ancora non ho ricevuto nulla!
Hanno spedito la merce ma DHL prima mi dava consegna il 12/12, poi annullata e quando ho chiamato DHL buttano giù, non rispondono! Scritto tramite e-mail a Luisa via Roma ma anche loro tramite email non rispondono mai!
Come si fa a parlare direttamente con loro???

"Esperienza sempre positiva"

Esperienza sempre positiva

"Io adoro l’app Luisa Via Roma e compro…"

Io adoro l’app Luisa Via Roma e compro tutto online già da diversi anni

"ottimo negozio online"

ottimo negozio online, rifornito di numerosi brand,
unica difficoltà è la politica della garanzia sugli articoli

"very good and lots of sales my fave…"

very good and lots of sales my fave shop online