T-Dimension Ltd

Electronics & Technology
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817 reviews
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T-Dimension Ltd

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Ryan Li

4.00/5.00

"Competitive pricing for photography equipment"

Have bought several Sony E-mount from them in recent years and they have consistently offered some of the most competitive prices. Goods always arrive well packaged but in my experience total delivery time to the UK (from order being placed to receiving the item) always exceeds 14 calendar days. Customer service has been consistently responsive. Note that if you order high value items, be prepared to offer a greater level of personal information for ID checks (e.g. employment details, copy of ID) which I presume is to protect against fraud.

30/10/2024

Andrea M

5.00/5.00

"Great Experience, not so fast shipping."

I shipped it to Italy. It was a nice experience; they replied to emails extremely quickly. However, shipping was not so fast (it arrived a week later than expected). I can totally recommend it. They also asked for additional documents to be sure my name was the correct one to ship it to. Little bit skeptical at start but it worked out great. :)

30/10/2024

Luigi Beverelli

5.00/5.00

"Venditore efficiente e veloce nella consegna."

Tracciamento dell'Obiettivo disponibile dopo qualche giorno dall'acquisto, consegnato in breve tempo e imballato con molta efficacia. Tutto perfetto!

29/10/2024

Amel Dubus

5.00/5.00

"Merci beaucoup"

Merci beaucoup. Top produit, tres bon prix. Livraison correcte. Bravo.

26/10/2024

MARCO SUMMA

1.00/5.00

"Product not delivered and refund not…"

The shipment didn't arrived at its destination. UPS, the manager of your shipment, lost the package and refunded you on 10/21/2024, but we were not refunded anything.

24/10/2024

Alexander Becht

5.00/5.00

"Super Kommunikation"

Super Kommunikation, mega nett, hat alles einwandfrei funktioniert

24/10/2024

Oliver

5.00/5.00

"Highly recommended"

I ordered a “Sony Xperia 5 V” with 8/256 GB memory.
This phone was not available in this configuration in Germany.
I therefore ordered this model from T-Dimension.

The device was paid for via PayPal (don't forget to include the phone number when ordering/paying in case there is a problem with the delivery).

The order was placed on 10.10. and the delivery took place on 22.10. (via UPS).

Contact with customer service was flawless (very quick and easy to reach).

Conclusion: I would buy from T-Dimension again

23/10/2024

Wolfi

5.00/5.00

"Everything perfect"

Good communication and good product

19/10/2024

Alex

1.00/5.00

"Avoid as they will request a scan of ID and proof of address from all new buyers even Paypal verified"

They claim that they randomly pick the customers from whom they will require a scan of ID and proof of address, that isn't true, they request it from everyone including from customers who are Paypal as I have been without any issue since 2009 as an eBay seller and buyer (they claim that I might not have been certified at the time of purchase which is totally absurd).
I am not sure if that complies with Paypal rules but what I am sure of is that Paypal provides seller warranty when the buyer is verified and that is regardless of the amount of the transaction hence, asking for ID/proof of address not only makes no sense but is a totally unacceptable commercial practise that I had never encountered before. And claiming that my transaction was suspicious is outrageous as my PayPal is verified, has a complicated password and requires an authenticator app to log in. Couldn't be less suspicious from their side but it definitely was from mine.

That being said, when asked for a refund within 24h, they did refund me, not sure if the threat to open a case with Paypal helped me getting refunded faster or not but it did work (they specifically ask buyers to request a refund by email rather than by opening a Paypal case ... I wonder if it is to avoid Paypal deregistering them or not).

19/10/2024

Claudio

5.00/5.00

"Piacevole scoperta "

Ho trovato questo sito per caso mentre cercavo un offerta su un nuovo smartphone Sony che purtroppo in Italia sono INTROVABILI e devo dire che non mi sono pentito della scelta! Comunicazioni tempestive, Smartphone NUOVO al prezzo di un ricondizionato, spedizione in 6gg e arrivato dopo 10gg..ne è valsa la pena! Farò sicuramente altri acquisti in futuro

16/10/2024
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