Geo Knight Co
Matt Wedde
"Customer service"
Had an issue with my DK20A at no fault of the manufacturer. Explained my dilemma to Aaron and he was more than happy to stand behind his wonderful product so it could be perfect once again. Their customer service is stellar and I applaud them. I will forever do business with Knight as long as I need them and will spread the word. Once again Thank You Aaron for who you are! Matt W. Minnesota.
Jason Gung
"Hi everyone i had problems with my dk…"
Hi everyone i had problems with my dk knight 20s heat press Aaron from dk knights was on top of things straight away he knew how to solve heat pressing issues i recommend dk night to everyone as the support is great and the products are awesome Jase
Jen Jeffers
"Best Customer Service And Tech Support"
Amazing service! Attentive, fast and very personable! Have always had help when I need it, the turn around time for anything is super fast so I have had little to no down time. I wouldn't go anywhere else. Stick with the best products and the people who back them, always go Geo Knight!
Lisa Cram
"Fantastic Customer Service"
I have two heat presses from Geo Knight. My most used press began giving me trouble controlling the time/temp elements. A simple call and I had replacement parts on their way. I was so worried how this would impact my business and they made the solution fast and simple. This is the type of customer support that will keep me loyal to Geo Knight!
Zach
"Nothing Short of Excellence!"
I can only echo the statements seen here as 100% true!
The company has been nothing short of fantastic to work with and their incredible response time helps keep businesses up and running. Aaron is fantastic to work with and Geo Knight will go out of their way to support an already incredible product. I have only positive things to say to others about the Geo Knight company and product line!
Michael Gostlin
"Quick friendly excellent service!"
One of our heat presses was overheating. I called their customer service for some help. Suzanne was very friendly and quickly emailed a troubleshooting guide to me that was specific to our problem. The first solution on their guide solved our problem (loose temp sensor wire) and we were back up and running within 5 minutes. Truly stellar experience!
Sara O.
"New to heat press and Geo Knight is so helpful!"
I'm very new to the heat press world and it seems like I have questions at every turn. Luckily the people at Geo Knight, Aaron specifically, have been extremely helpful. He wastes no time getting back with troubleshooting tips and ideas and has helped me solve all of my heat pressing issues so far. He is also considerate and encouraging. It's nice to know what good customer service feels like. It is SO appreciated. Thank you!
Joseph Renken
"DK-20 Resolution"
We have been having problems with our DK-20 for a few years and our operations department couldn't figure it out. I contacted Mr. Knight and even though the video upload requirements kept us at bay, we were able to get it taken care of by resetting the board.
Words cannot explain the appreciation that we have for his patience in this matter!
Tim
"Customer service is excellent!"
Product is great quality, and customer service is excellent! Very happy with my experiences.
Krista Richards
"Been using Geo Knight presses for 4 years"
Our company is currently using 4 Geo Knight heat presses and I have been working in the sublimation department for 3 years now. I am constantly impressed with the quality of work that comes off the press. There are times when we have many items to get thru with little to know downtime thanks to the dependability of the presses. The dual maxipress is my favorite, it is very easy to use and saves us time being able to rotate product thru the process due to the 2 tables. In running the department, many of my employees are equally impressed with the ease of use, short time it takes to use the press and the vibrancy of the colors that are produced.
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