"Complete disaster"

I paid for my goods online with the next day delivery option selected. The next day I called to confirm my greenhouse was on its way and was told it wasn't arriving until 2 days later and that the website was wrong. There was no offer to try to resolve my problem, barely an apology and no compensation. Even after I explained that it was a birthday present and I was only off work that day, still no offer to see what they could do. Spoke to two people with shocking customer service skills. I had to cancel my order and look elsewhere in the end. I could have ordered it from tesco but was trying to give a small business my custom instead.

"Excellent service"

Product as described, good value and speedily delivered.

"Quick and easy to deal with."

Best price on the net and quick delivery, earn greenhouse Warehouse top marks for service.

"Lacking product knowledge"

The goods ordered were not as described on the website and by correspondence. Delivery was in the evening and the goods were damaged and we could not get hold of anyone. The Romanian driver insisted that we took delivery otherwise he would offload the goods and leave them on the driveway. There were also problems when they came to collect the goods.
Sadly a bad experience down to the company not knowing their product size and weight also misinformation on the wood treatment and type of glass fitted.

"your needs they can supply"

I was more than pleased with the service i received plus the price was right
i will without a doubt purchase from Greenhouse Warehouse again

"great service"

A prompt excellent service. Goods despatched and received as promised and in perfect condition.

"Rubber at it's best"

Ordered some rubber seals for the door of my second hand green house what else can I say but they fitted perfect and keeps the door sealed bit of advice soak in hot soapy water over night and run some soap up the side of door before trying to fit them

"no problems"

Delivered as notified. Build without problems.

"Good, Delivered on time, well packed."

We purchased poly carb panels to replace broken glass in our dutch wodden frame greenhouse. They look good.

"Excellent service with very fast delivery"

Excellent service with very fast delivery