"Yet to receive my order..."

I ordered a Vertica bag three weeks ago and still haven't received it. The tracker is confusing and not user-friendly.
Meanwhile, the chat feature is useless. No one ever responds and the tracking generated information is still the same from the time I ordered my bag

"Excellent bags"

Excellent bags. Very strong, waterproof, plenty of pockets inside and out. Lots of room but not so big to make them bulky and too heavy. Stylish and practical. Excellent service

"The wrong colour Versastyle…"

The wrong colour Versatyle bag was delivered ,an email and photos sent with an immediate reply and the correct colour will be sent and no charge. The customer service was very good. I also have the Convertabag which was taken in holiday this year, plenty of room for everything, very impressed.

"Both Cust. Serv. and Converta bag Poor quality"

I was so excited to get this bag because a nurse friend of mine has one. But the quality of the bag is nothing like hers or like the picture you display online. The handle straps are not leather and all of the stitching has frayed into long 7 inch strings from each handle, as well as an inner pocket within three weeks having a hole in it. The picture and my friend's bag straps are solid with no stitching to fray. This all happened within 3 weeks. I thought it was a glitch so I ordered another bag. The exact same thing happened. I notified the company and was told I could not return it was too late. And they would not refund my purchase. I have made numerous attempts via email with the company explaining the problem and even sending pictures when they requested. Their response was we will send you another bag. I told them I already had 2 and why would I want another with the same poor quality. After all the back and forth they still have not replied nor given me a refund. Now I have two poor quality bags. Unfortunately I will not purchase from this company again very disappointed.

"buon acquisto ma costi imprevisti"

Ho approfittato dell'offerta 2 per 1 e ne ho acquistate due diverse da regalare. Tempi di consegna indicati: 5-10 gg lavorativi: ce ne hanno messi 12 (10 solo per arrivare dall'America in Europa. La sorpresa: oltre a quanto già pagato, ancora 20 euro di contrassegno all'arrivo del pacco a casa.
Per ora tutti soddisfatti della borsa (tasche, spazi, modalità tote e zaino), aspettiamo di testarne la resistenza all'uso quotidiano per cui l'ho acquistata.

"I purchased the travel bag"

I purchased the travel bag. It is amazing! Cute and sturdy. Definitely recommend.

"Best most versatile bag I own"

I bought my original Converta bag a few years ago and have taken it everywhere, literally from shopping, traveling to working out in the field, and it has held up well. I finally managed to wear it to the point I wanted to get another and found they were doing an awesome sale so I got 2 in different colors instead! They've made some nice upgrades since I got my original bag. These are amazng bags that let me organize my things and carry them in any way I need to for comfort.

Thank you!!!

"Payment processed and product delivered…"

Payment processed and product delivered as stated on the website

"Absolutely terrible quality of n the…"

Absolutely terrible quality of n the straps. I have only used this bag a few times lightly to hold my music and water bottle going to choir practice. Carried from car into church and the handles are disintegrating. Thank goodness I didn't take this bag on a trip as originally planned. Very disappointed.

"V-Style"

1. Postage took a very long time and when the bag finally arrived it had a very strong chemical smell that lasted about a week.
2. The bag itself is quite heavy for a personal item bag and the shape is not practical to wear any of the 3 ways advertised.
3. The front hidden pocket is extremely impractical. I have tiny hands and wrists but found the opening way too small. You also can’t put more than one or two items in there otherwise you have to blindly root around with your hand and guess if you have found the item you are looking for.
4. The price of the bag for what you get is outrageous. Not even a YKK zipper. The zipper used feels very rough and keeps getting caught on the corners.

Overall I would have thought a bag that was apparently designed by a flight attendant, would have been more practical. I would recommend to save your pennies on this one and buy a different bag.