"Excellent customer service"

My bag had structural issues after less than a year. I contacted Pragmastyle, sent photos and my issue was quickly attended to. I have now been sent a new bag (not received as yet - still in transit). The service was timely and polite. I appreciate the service and offer of a replacement bag as it is a very useful item. Many thanks to the staff member who dealt with my issue - Sadia.

"The Handbag is very 'unstructured'. Zippers are all defective."

The Handbag is very 'unstructured'. Zippers are all defective. Thin plastic zippers split open even with nothing in them.

The bag itself is a cloth piece of material. You have to stuff it for it to look like a handbag. Thus when you are looking in the bag after you remove an item, it goes a bit flat and flimsy- making it difficult to use. Adding structured edges and stiff-bottom base would make a huge difference. All the zippers are defective- 'spread' and do not stay closed. Thus the outside and inside zippered pockets are useless.
The inside materials are very cheap.
Suggest using a sturdy thicker polyester for the slip in open pockets with leather piping-again for structure.
The concept is great. The execution (poor materials) is the issue. I thought this was a great design on the website.
Extremely disappointed!!!

"Great bag"

Great bag, looks good and is very practical. Excellent service and delivered promptly, would recommend.

"Pragma travel bag is perfect"

This is an excellent product because it is stylish while still being very practical for travelling especially on air and train travel around Europe
Good capacity with added safety features.

"Great bag"

The perfect bag. Holds all my equipment for work lots of pockets to organise everything. Easy to carry as straps are adaptable

"I wanted this converta bag for a trip…"

I wanted this converta bag for a trip but needed it in a very short period of time. When I wrote to Philippe, I was surprised and delighted with his prompt response and willingness to expedite my shipment. The bag arrived today, a gorgeous dark gray canvas with brilliant orange interior. I am thrilled. Thank you Pragma Style

"This bag holds all the things"

This bag holds all the things and is also accessible. As a carry-on I can load it up and store it under the seat in front of me and still have plenty of room for my feet. I can take a towel, sunscreen and flip flops to the pool/ beach without taking an obnoxious bag with me. It's such a great size and it's durable and cute!

"Amazing universal bag"

I love this bag! It holds so much stuff, it has a ton of pockets too. I work as a home health nurse and it’s great to carry all of my supplies. I wish it was a little wider but it still is amazing. The company is great to work with! Love The universal bag with the cross body, over the shoulder and backpack. I searched for months for this bag!

"Disappointment"

I bought the smaller Pragma bag in black. The lining is very thin and will tear easily. The backpack straps are very cheap looking and flimsy. A disappointment.

"I haven’t received my bags"

I haven’t received my bags. They were supposed to arrive before my trip on June 15th. I have still not received and no one has responded to my emails