Logo Symmetry UK
Robert Kermani
"So glad I've found Logosymmetry"
You delivered as per the commitment., thanks Sam Lucas, great customer support and everything!
gaz
"LogoSymmetry"
LogoSymmetry. From the very first time I approached them to design my logo and revamp my website they could not have been more helpful. A very professional and courteous company, nothing was a problem to them. It did not matter how many times I changed things the reply and fix was very fast. I would have no problem recommending them to friends.
A big shout for James King for his help and friendly manner.
Garry Heron
Helen Barnshaw
"Love my new logo"
Love my new logo. Thank you. Fast turnaround, friendly service, value for money. Exactly what I wanted according to my brief.
The only thing I’d say is I was a bit confused by their pricing to begin with, but if you make clear what you need and what you want to spend they will try their best to fit in with your expectations. So don’t go with the website pricing. Give them a call and tell them what you want.
A happy customer
Thank you
Jason Floyd
"Good job guys!"
LogoSymmetry proved to be very professional, so far. My web design project was stuck in the middle with another company which never showed up after I paid the initial amount. I run a small furniture store and was in serious need to get my website done. It was really hard for me to contact them each day just to make few changes in design which never looked great. So, i cancelled my project with them and asked LogoSymmetry to design it from the scratch.
From the very first day, they worked as per my requirements. The communication process was very transparent and my calls were welcomed with the same courtesy and professionalism each time. My website is in the development phase and is expected to get live by this weekend.
Many special thanks to my account manager for staying in touch and keeping me informed about everything throughout the process.
Phil Priestley
"I do not recommend."
OK so I commissioned a logo for a youth group that I run. Clearly we are not a wealthy high turn over group - we just need a functional attractive logo. Now fair play to LogoSymmetry that is what we got - *however*:
Their product packages make little sense - buy 4, 6 or more drafts - they will redraft until you're happy. Just buy the 4.
The logos that came through first draft bore little resemblance to the design brief. Were random, bland and unuseful.
It felt like I was being given any old tat. I refused and asked for better. What came back - it seems by luck - had one useful logo (albeit I had to ask them to change the colour on the lettering but no big deal).
Prepare yourself then for the B.S.
They send you the logo as a jpeg and if you want the better industry standard formats - £100 please.
They email you to ask you to 'upgrade'.
No thanks.
"OK do you want us to certify that the logo is an original creation owned by you?"
They wanted £450 what is basically an email to this effect.
What?!
How many people get stung for these extras.
In the meanwhile they will try to press you to let them develop your website and merchandise too.
With all their tricks and hidden costs I would not trust them.
I actually feel lucky to get away with the simple logo I asked for at the price that was advertised. The whole experience was unpleasant and had more to do with taking my money rather than delivering me something of quality.
I would genuinely not recommend.
**update**
Since placing this review I have received a very argumentative and confrontational phone call from 'customer services' telling me that I'm wrong (basically).
They have made it clear that it was mentioned to me that there was a £100 'upgrade' fee for other file formats before I went ahead with the purchase. If anything this underlines how quickly the 'upselling' begins and I'm still not sure it happened before I parted with my money. Let's give them the benefit of the doubt?
With regard to the fact that they are attaching such large prices to such incidental benefits - file formats and 'certification' - and they think this is fair and reasonable underlines my original review in double bold. They are not ashamed of this. Buyer beware! Another reviewer has mentioned feeling blackmailed into transactions, and another felt relieved not to have to deal with them again - I understand both of these perspectives.
I add onto my review that their 'customer services' team is downright aggressive - which is even worse. I will not *ever* do business here again and I have downgraded my review from 2 stars to 1 star accordingly.
Vova Khalimovskiy
"This logo site was the best ever"
This logo site was the best ever! They helped me make a fantastic illustrated logo! But the service was just extraordinary! Mark Dennis helped me a lot, I would highly recommend this site for anyone who need a fantastic logo.
Christel Litanda
"100% Satifised"
Very professional. I would highly recommend them, they worked patiently and within the time frame promised to deliver such an amazing service. Would not go anywhere else for logos or website work. Fantastic team
Beth Delaney
"Excellent team"
Excellent team, highly dedicated and support. Perfect communication skills, kept me informed throughout and the work and logo design was professional and exactly what i wanted. I will continue to work with the team in the future. Incredible!
Kathryn Hamilton
"Diligent and skillful work!!"
My company needed to revamp their existing website and integrate more colorful and attractive additions. We were thrilled to learn that the creative team at Logosymmetry made superb changes and made the website exactly the way we wanted it.
We are thankful for their services and would surely recommend their diligent and skillful work
Craig Dipper
"Work is good whilst you're paying them…"
Work is good whilst you're paying them money and lots of contact from customer services with pressure to add more functionality etc.
Cost to shut down our website increased 600% overnight from original quote, felt we were being blackmailed. Had no choice but to pay as they held all passwords and had refused to release them on previous requests. Beware !!
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