Wealthsimple

Money & Insurance
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312 reviews
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Wealthsimple

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Elvis

1.00/5.00

"Don't let the marketing fool you"

Don't let the marketing fool you. This is all fake packaging on very poorly run "company". I have been trying for close to a month to transfer funds into a Crypto account. You can NOT even transfer from your Cash account to Crypto. There is NO customer service. Paul Teshima the Chief Client Experience Officer has a HUGE job ahead of him and should be ashamed of the current level of service . The automated responses are not helpful. You can call but no one answers the phone. Even response to their emails take over 3 days. This company is a joke and I would NEVER use there services.

14/01/2021

Fahad Ali

5.00/5.00

"Very easy"

Very easy to use for beginners

08/01/2021

Tristan Redfern

1.00/5.00

"Horrible service was with customer…"

Horrible service was with customer service for over a month and my problem was still not solved I was able to find another site and get what I needed done in literally minutes. And worse then that now they keep spamming me with ads and emails.

07/01/2021

Customer M.Chrichard

5.00/5.00

"Easy to use and good track record"

Easy to use and good track record

06/01/2021

Mr Jonathan Druitt

5.00/5.00

"Very happy to recommend."

Great platform for those looking to make simple managed investments.

03/01/2021

Mr Mark Gale

5.00/5.00

"First Class Service"

In the turbulent world of finance and investment I feel that my future is in safe hands with Wealthsimple. Good customer care and response time and service from advisors is first class. So far so good with Wealthsimple!

02/01/2021

Liz C

5.00/5.00

"Great user experience and no fee trades…"

Great user experience and no fee trades for Canadian securities. Have been using it for a year now. Love it so far :)

01/01/2021

CW

5.00/5.00

"Excellent so far"

Excellent so far. Extremely fast and efficient moving my pension fund and getting it invested. Hugely helpful and friendly. The web platform is so easy to navigate.

25/12/2020

Keith Hassan

5.00/5.00

"I was a bit unsure about which stocks…"

I was a bit unsure about which stocks and shares ISA to invest in. After researching quite a few offerings I decided on Wealthsimple. It was a great choice! They have been very helpful with any questions I've had. I believe the return on investment is very good, with the minimum of costs. I would recommend Wealthsimple to anyone looking for a stress free way of investing in an ISA.

24/12/2020

Kate Smyth

4.00/5.00

"I recently joined wealthsimple"

I recently joined wealthsimple, my first experience of investing. So my experience and knowledge is minimal. I read around the subject online and felt fairly comfortable with my investment plans but also had a lot of questions! I arranged an initial call with a wealthsimple advisor. Arranging the call was really easy via the app and I could pick a time to suit me. The half hour phone call was invaluable. The advisor was very professional and friendly. They asked all they needed to know to guage my plans and hopes and comfort with taking risks. I really felt like they gave me very tailored advice. They gave considered and thoughtful answers to all my questions. Deposits into an account are not instant. So far mine have taken 1 day and the app says it can take up to 1-2 business days. I don't know how that compares to other options.

24/12/2020
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